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Courtyard Jacksonville Airport Northeast
Ranked #65 of 133 Hotels in Jacksonville
Certificate of Excellence
Reviewed April 8, 2013

This hotel is located near airport, retautanrs and right near 95. The staff were awesome, friendly and helpful. Enjoyed my stay there.highly recommend this hotel.*************dunkin donuts and dennts are within walking distance

  • Stayed: March 2013, traveled solo
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Thank lashell627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (152)
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99 - 105 of 152 reviews

Reviewed March 29, 2013

The hotel is very clean and convenient. All the staff we have encountered - Vicky N, laverne at the front desk and shuttle driver Tony were very helpful and friendly. They made our stay a very pleasant one! We will definitely stay there again and recommend it to our family and friends!!! Many thanks to the wonderful staff who made our stay so enjoyable!!!

  • Stayed: March 2013
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Thank ajvirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

We booked a few nights at this hotel during a 2 week stay in Jacksonville due to a family emergency. We had previously booked via priceline and ended up at an adjacent hotel - had to move during our 2 weeks there. Pam/Pamela at the desk helped us work out check in/check out and worked out getting our rooms (booked 3) together.

Rooms were clean, although the layout was not as convenient as other hotels we've stayed in before.

Nice amenities - Paul Mitchell hair products!

  • Stayed: March 2013, traveled with family
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Thank tinatark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

This property is very close ot the airport - three minutes tops - so it's very convenient for those who are traveling early in the morning. The staff is very friendly and helpful - fantastic attitudes abound at the front desk! Plenty of acceptable dining options close by, and although adjacent to the highway, the noise level isn't too intrusive.

This Courtyard has the new lobby design, and offers food via their Bistro. The lobby is a great spot to gather or meet, and feels very comfortable. Once you get to the higher floors, you can tell that the property gets a lot of traffic. Although clean, everything seems a little worn, from the hallway carpeting to the towels. My room had two air conditioners, only one of which worked. (I didn't call for service, so that's on me). The walls can be a little thin (heard my neighbor's TV and conversations for quite a while).

In summary, thanks for the great service. If I have an early flight from the airport, I'd likely return. Otherwise, I'd probably look for a quieter, newer property elsewhere in town.

  • Stayed: February 2013, traveled on business
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Thank medicalalert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

We stayed there for 2 nights and it was okay. The first night it was pouring rain and we had spent the day on the road. We ate at the hotel. Not an extensive menu but we were able to find something we liked. The lady that waited on us was great. Fast and fun. She made us smile and forget the stress of driving in the rain all day.

Room was typical Marriott Courtyard Room. Clean and well appointed. But the lights in the bathroom and the vanity area are terrible. I would have hated to try and put makeup on there.

We had some issues with our room keys. First mine stopped working. When that was reset it voided my husband's key. We went up again (in the only elevator) only to find neither worked. So an employee came up with us. She tugged on the door and was able to get both keys to work. We came back that day and had key issues again but pulled on the door and got in okay.

Breakfast was good and we were comped one breakfast because of the key issues.

Would I stay here again? Probably but there are several other options with other chains.

  • Stayed: February 2013, traveled as a couple
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Thank dcdogmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

We stayed here on a stopover our way to Mexico, and liked it enough to schedule a stay during our return to the US the following week. The staff was super. They even remembered us a week later when we returned. The rooms were clean. It was a good stay both times. They even let us leave our car in their parking lot for the duration of our trip since we were staying there on our way back.

  • Stayed: January 2013
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Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

If you're planning on having breakfast here, don't make your reservations through Priceline.

We only stayed one night and the hotel staff was very courteous. Rooms were large although the layout was odd (there seemed to be a lot of wasted space with long hallways). We could see mold around the shower and the comforter had stains on it. Our view was of satellite dishes so we just closed the drapes.

Quient and convenient to the airport, but would choose a different hotel the next time we are in that part of the state.

  • Stayed: January 2013, traveled with family
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1  Thank GatorGirl1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katie m, General Manager at Courtyard Jacksonville Airport Northeast, responded to this reviewResponded January 28, 2013

Dear GatorGirl1122,
Thank you for sharing your comments on your recent visit with us. We take great pride in our service oriented culture and am pleased you found our staff helpful and friendly. I apologize the condition of the room fell short of your expectations as it did ours. These issues have since been remedied and appreciate you bringing them to our attention. We hope that you will be back in the future to see our improvements as we grow as a hotel. Thanks again and have a great day!
Bill Benko

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#52 Business Hotel in Jacksonville
Price Range: $115 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott

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