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“Exceptional Service” 4 of 5 stars
Review of Fairfield Inn & Suites Jacksonville Airport

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Fairfield Inn & Suites Jacksonville Airport
Ranked #25 of 132 Hotels in Jacksonville
Certificate of Excellence
Dublin, Ohio
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Exceptional Service”
4 of 5 stars Reviewed October 16, 2012

Stayed here one night in October. I have stayed in many hotels in this mid-level price range what sets this property apart is the outstanding staff. The front desk staff was very welcoming and friendly. I have to mention Levelle who works the breakfast room for her outstanding customer service. Normally at breakfast in this level hotel you feel as though it is a necessary evil to serve you, not Levelle who personally greets each guest and makes sure you have everything you need without being cloying or intrusive, I would definitely stay here again if the need arises! The rooms are clean with standard appointments. The fitness center is very well equipped with video screens on the cardio equipment AND free headphones. There is also a nice set of free weights and an adjustable bench, water and towels. My room was on the first floor and still quiet.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mexicocity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
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    86
    33
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Jacksonville, North Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 23, 2012

The staff were very friendly and the breakfast was delicious. I got a room that had two full size beds, it was sufficient. It was an average room. The staff truly made up for the lack of updates for each room. They were very friendly and helpfull. It's not dirty by any means, just expected more of an updated room.

Room Tip: Great location for walks to resturants (drive if you would like as well). Very close to the highway...
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 11, 2012

We stayed there for a night, to catch our Carnival cruise to the Bahamas. This hotel offers free parking and provides shuttle service to the cruise port.
The room was clean and nice. Breakfast was good, couple of restaurants within walking distance.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank VasuRaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Allen, Mexico
Level Contributor
159 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed September 9, 2012

The manager even shuttled me down several blocks to pick up a 6pack !!
Breakfast was much better than most.
Pool was not much.
The free airport shuttle was FAST and the shuttle to the cruise ships was cheaper than others.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jacjsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 8, 2012

The only complaint we had was that the room felt damp when we checked in,like someone had taken a hot shower. The sheets felt damp there was a slight musty smell. We checked in late with two sleeping children who were eager to get into bed so we kept the room and left the window open to let it air out. Overall it was not bad for $79 per night considering the wonderful breakfast, friendly staff, and heated pool/sauna.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 20, 2012

Stayed here while travelling. Shuttle came immediately to pick us up. Friendly staff was very helpful in all ways. Facilities fine- room comfortable and beds fine. Clean rooms.
Breakfast was simple but enough, included in the price. Free wifi and a computer in the lobby with a printer for guests use. My daughter used the gym- small but enough for a simple workout.
The shuttle brought us back the next day to the airport- left within 2 minutes of requesting it!
Would stay there again,

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palatka, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 18, 2012

Stayed here to catch an early flight the next morning. Front desk staff was friendly and accommodating. Was able to leave the car for 5 days free, and the shuttle to and from the airport was great! Left at 5:00 a.m (got some free breakfast to go) for the airport and on the return didn't get in until almost midnight. We didn't wait for more than 10 minutes once we called the hotel, and the driver wouldn't leave the hotel parking lot until he was sure our car started and we were on our way home. Very safe, friendly, conveniently located home away from home!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nonna Giovanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Jacksonville Airport

Property: Fairfield Inn & Suites Jacksonville Airport
Address: 1300 Airport Rd, Jacksonville, FL 32218-2404
Location: United States > Florida > Jacksonville
Amenities:
Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Jacksonville
#26 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville Airport 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Come and see our Fairfield Inn and Suites by Marriott, conveniently located by the Jacksonville Airport. Allow us to introduce you to our professional staff who will greet you with a friendly smile and a warm welcome. Our hotel has a bright and vibrant atmosphere complemented by a full hot breakfast buffet, complementary wifi, a fitness center, outdoor pool and sunny patio to help make your stay the best value Marriott has to offer. We look forward to serving you. ... more   less 
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Also Known As:
Fairfield Inn Jacksonville Airport Hotel Jacksonville
Fairfield Jacksonville
Jacksonville Fairfield Inn

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