The hotel is very nice. The lobby is great for hanging put when you don't want to be in the room. the breakfast was fine but a little expensive. Nothing super special. The service is where the hotel is lacking in some key areas. I had asked for a late check out upon check in and it was documented in the system. However the communication the housekeeping did not happen. So I was woken several times despite the late check-out time. Then I was disturbed several more times asking when I would be leaving. Late check out means I should not be disturbed especially if there's a Do Not Disturb sign on the door.Rena at the front desk was apologetic but not very friendly about the situation. She acted as though it was my fault I had requested a late checkout.I might stay at this hotel again and give them a second chance in their customer service.
the room was fine. However there was a lot of hair and dust on the box spring behind the headboard but the room is spacious. The bed was somewhat comfortable. And they didn't get a good nights rest. Overall a semi decent stay. More
- Free Wifi
- Free Parking