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Wyndham Garden Jacksonville
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All reviewsjtb southpointwestern hotelsroom was cleanmayo clinicwafflespleasant stayfree breakfaststaff was friendlybwpetcleanlinessinterstatemicrowavehousekeeper
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690 - 695 of 959 reviews
Reviewed July 26, 2013

We expected better value from Best Western and they fell to meet our minimum expectations for value. From the first day of check-in until our check-out three days later, our visit was less than satisfactory. This was our first time staying at a Best Western and will probably be our last. The toilet was in disrepair and it was never fixed.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

Checked in early July 9 with online booking. Got an upgrade! Liked it so much we stayed until the 14th. However in these 6 days we were "Checked out" or locked out of our room 3 times. The desk just couldn't get our check out right. Our room had frig & microwave. So we got a really good rate. Pro's: Outside appearance & lobby great. Pool area & new furniture great. Location great. Even though the front desk just couldn't get it right, they were helpful & friendly. Just don't know what these poor folks need? The breakfast man was there for the full 6 days and was super good. Kept everything very clean & well stocked. Friendly. Bonus for this man. But some prior reviewer said there was bacon. NO bacon. There was a good variety & plenty of it. The room was good for the price. The bed super soft as was the linen. Lots of pillows, new TV. Loved the upgraded frig/microwave & coffee maker. Loved germ free tv remote & coffee maker. Con's: Mgt needs to go into the bathroom, close the door and sit & see what the guest sees. Don't leave it to housekeeping, they are way to busy. A little bit of TLC & maintenance would go a long long way. Since we had an upgrade it's difficult to know what kind of room is "typical". Would we stay here again? If we could get the same room for the same price, yes.

Room Tip: Don't worry about being next to the ice machine. The rooms are super quiet. We had a dog next door (I love dogs) that barked when his humans went out. I could not hear him in my room, just a little bit in the hall. We were on the 6th floor front. Nice view of a pond across the street.
  • Stayed: July 2013, traveled as a couple
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Thank suzannet938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

Wouldn't suggest to anyone and would never stay at another best western hotel. Check in was not quick. Stayed the week of July 18th-July 21st, the linen on the bed was dirty,and the staff was very nasty and unfriendly. Guest were loud and slammed doors all night.

  • Stayed: July 2013, traveled with family
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1  Thank Christa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

Would never stay at this hotel again. Guests were allowed to smoke pot in the parking lot. Yelling and slamming of doors all through the night. Security was unhelpful. Black staff were unkind to white guest.

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Excellant place to stay if your in town for the UNF orientation. Staff very friendly, safe place to stay easy access for parking, very comfortable beds. Very clean. Easy to get to the university and around town. I will definetly stay there again. but call advance to get the UNF discount added to your bill.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank Annemarie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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