I'm a Loyalty Member, and I have traveled EXTENSIVELY over the years, in the USA. I have stayed in 5 & 6 Star rated hotels, all the way down to Days Inn's. This particular hotel, Omni Jax, IS BY FAR, one of the NICEST, SAFEST, CLEANIST, CUSTOMER ORIENTED for satisfaction than ANY place I've ever stayed before. The staff in ALL departments Ms. Mary (who answers incoming calls), Mr. Calvin (housekeeping), Ms. Sabb, everyone, anyone there, were EXCEPTIONAL in customer satisfaction. The service is PROMPT, EXACT, and SUPERIOR ALWAYS! I TRULY am GRATFUL that they DO ALLOW SMOKING! As ALL of the hotel industries have discimininated against us smokers... NOT THIS PLACE! Your room has very little odor of smoke, "IF" any at all when you walk in to your room. They will even put the air purifier in there, and clean it out for your each day IF YOU ASK THEM!!! Omni Jax, WILL ALWAYS have my business when I come to town because they DO ALLOW smoking, and are a cut ABOVE the rest in the industry! I have recommended this hotel MANY times to friends & family and they agree after staying there, it IS a SUPERB hotel!
Yes, the rooms could be updated in style, but they are VERY NICE, comfortable, clean,as they are now... CORPORATE OMNI NEEDS to address this issue for updating the style of rooms. Jacksonville doesn't offer any other hotels in this catagory like this particular Omni. Corporate NEEDS to be proactive in "keeping" the guest, especially smokers, in luxury accomodations, updated in style. The restaurant food is EXCELLENT! I have ALWAYS gotten EVERYTHING I've asked for in advance, when booking room. It's ALWAYS taken care of. Again, this is a SUPERB hotel and I'll be back!
- Official Description (provided by the hotel):
- The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more less
- Reservation Options:
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- Also Known As:
- Omni Hotel Jacksonville
- Omni Jacksonville
- Jacksonville Omni