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“home away from home” 4 of 5 stars
Review of Omni Jacksonville Hotel

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Omni Jacksonville Hotel
Ranked #8 of 132 Hotels in Jacksonville
Certificate of Excellence
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“home away from home”
4 of 5 stars Reviewed June 18, 2014

i try to stay with omni; i love the boston parkerhouse & omni providence. the hyatt down the street is a little bit nicer/newer ... 19th floor gym/pool view of the city/river etc. i don't understand the 'upgrade' system with omni select guest program (it never happens)

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,483 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

Came to Jacksonville for the weekend wanted to stay close to the stadium. Nice hotel the lobby is very upscale, restaurants are and close walking distance to Jacksonville landing, where there is more restaurants and the river. Rooms standard size, as my kids get older beds seem small but comfortable. Shower clean with great pressure! The only complaint I have is we need a exhaust fan in bathroom and a light over mirror in hall to use while the bathroom is occupied but over all a Great hotel!

Stayed June 2014
Helpful?
Thank Robinket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

The Omni Jacksonville places you in the heart of the city with lots to see and do. The staff at this hotel make it worth the trip whether you are getting your car from valet or asking a question at the desk. It's a nice place to visit.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank BeachComber81214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

Great experience. Well appointed rooms, friendly staff (especially DeMarco at the Front Desk), well kept public areas and overall great facilities. Within walking distance to The Landing and about a 15 minute walk from EverBank Field. Will definitely stay again.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Dlewpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida, United States
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 10, 2014 via mobile

The hotel itself was great. The rooms were clean and comfortable, and I was happy with the location of the hotel. However, there were many extra charges that were annoying. Parking costs $20/night to valet, $12/night to self-park, wifi is $10/night, and they even charge you for a bottle of water.

This is my only complaint about the hotel.

  • Stayed June 2014
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 9, 2014

I spent 5 nights at the Omni Jacksonville Hotel during the Jazz Festival this year, and it was an excellent stay. Very comfortable, well appointed, and the service was exceptional. The only reason I didn't give the property 5 stars was because of the parking: It's expensive ($20/day valet, $12/day self-park). I just couldn't afford that, so I ended up parking at a meter, which was free over the weekend, and paying at a paved lot across from the property for $10/day for a few nights. But the room was very, very comfortable. I was in a spacious suite, and ended up signing up for the Omni Select program, which offered free internet and 2 free beverages per day! It was worth it, as I was on a business stay. If you'll be staying for a while, request a refrigerator and microwave. They are available for a small fee, I think. Mine was complimentary, for a few days.

Room Tip: Views are not great, since you're in the middle of downtown, but if you can get a river view, it...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank TenWill_Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 9, 2014

Well run at every aspect. I stayed here for two nights while in town for work at the USA Soccer match this past weekend. The staff was very accommodating and we're able to meet our needs. Tip - if you haven't yet sign up for their guest loyalty program. That will get you free wi-fi, a complimentary beverage, turn-down service and you can put down your preferences for a room (for me, I like a high floor away from the elevator, and that's exactly what I got). The location is top notch, just feet from the Jacksonville Landing with tons of restaurants and bars and most rooms have a view of the river. Parking is steep, but I've found it's that way at most downtown hotels in Jacksonville and the valet staff are prompt and very courteous. I would definitely stay here again, without hesitation.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Jacksonville Hotel

Property: Omni Jacksonville Hotel
Address: 245 Water St, Jacksonville, FL 32202-4403
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Official Description (provided by the hotel):
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 
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Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni

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