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“An Average Marriott Property” 3 of 5 bubbles
Review of Jacksonville Marriott

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Jacksonville Marriott
Ranked #44 of 132 Hotels in Jacksonville
philadelphia
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“An Average Marriott Property”
3 of 5 bubbles Reviewed September 4, 2012

Checked into the Marriott in late August to stay two nights during a recent business trip. It looks like they recently updated the lobby, but outside of that the hotel looked tired and in need of a facelift. Had a couple of drinks and dinner at the bar which was fine. No problems with the staff, and additionally I would say they were more friendly than other Marriott properties.

  • Stayed August 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank creece007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
    119
    108
    53
    22
    16
See reviews for
60
48
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141
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Baltimore, Maryland
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

Very high quality place to stay. Quiet, comfortable, easy to get to, and affordable. Room A/C and fan were far superior to what I have experienced in other hotels. Check in clerk gave me free access to the concierge lounge and WiFi. Staff was very quick to address a printing issue in the business center. There is no question where I will stay the next time I am in Jacksonville, FL.

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waycross, GA
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed August 11, 2012

Every two months, my husband and I stay at this hotel after his oncology check-ups. (We made a commitment to make something pleasant out of something unpleasant.) The staffers at this hotel never fail to impress us with their level of service. This time, the New York Giants were staying in the hotel, and aside from the black draperies hanging in the lobby to give them privacy, you would have never known there were people more important than us in the building! The staffers were very discreet, saying only that there was "a group who wanted privacy." (Guests could go behind the curtains to board the elevators to their rooms with no problem. I was lucky enough to meet some of the Giants on the elevator--that's how I found out they were there!) Despite the VIPs in residence, our $80 room was ready early, we were greeted warmly, etc. The breakfast was fresh and hot, and the hotel was quiet. The rooms were updated and comfortable, with a brand new LG TV; I have never seen a better picture on a hotel TV. Seasons 52, Dave and Busters, and Tinseltown movie theater are all within ten minutes. This hotel also has in-room movies, which is convenient if you want to have room service and watch a movie in. We had a great 21st anniversary trip and will be returning again in October to our favorite Jacksonville hotel: One of the things we love most about this hotel is that it always feels like you are the only people there--even if there's a whole NFL team in residence!

Room Tip: Away from the elevators, just like everywhere else!
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rahrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
308 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

Very close to the interstate; room was clean and quiet. I will stay here again. Check it out!

Room Tip: stay on a floor not ground level; since the property is not right at the interstate exit (very close...
See more room tips
  • Stayed July 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lois6848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key Largo, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 6, 2012

I was extremely pleased with the hotel property and staff. From the bellman, to the front desk, to the concierge lounge, to the restaurant, everyone was very professional and attentive. The room was well appointed, very clean and quiet. The 9th floor is the top floor allowing easy access to the executive lounge and you don't have to worry about noise from a room above.

As a 10+ year loyal Platinum member, I have stayed at many Marriotts around the world and my experience with the Marriott Jacksonville was flawless. I look forward to my next stay in Jacksonville and the exceptional staff at the Marriott on Salisbury Road.

Room Tip: 9th floor is the top floor - you don't need to worry about elevator noise due to the quiet desig...
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Captun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
161 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

We're not sure why some of the posters have commented on older rooms, except for the fact that perhaps this property is updating the rooms one at a time. We are Platinum members and were given a room on the 8th floor - designated for Elite Members. Nice room, in an older building, but updated with modern décor. Our room was spacious with a desk and lounge chair and even on the 8th floor provided a nice view of downtown Jacksonville in the distance. Other ammenities included a coffee maker and two complimentary bottles of water. The hotel has 2 pools, one inside with a jacuzzi and one outside, but both pretty small. In lieu of the conceriege lounge (closed on weekends), the staff provided us both with breakfast buffet coupons. The buffet was a tasty assortment of breakfast meats, french toast, eggs, potatoes, yogurt and fruit bar, juices, coffee and more. They were bright-eyed and ready for us even at 6:30am on a Saturday! The staff is very friendly and willing to help you should you need. Again, we were happy with our stay and even though there was a medical conference and high school reunion taking place at the property during our stay, we still were very comfortable and not over-crowded! They took care to make sure we enjoyed our time. The last added bonus to mention is the hotel property provided plenty of free private parking.

Room Tip: If you are a Marriott Elite Rewards member, be sure to request a room on the 8th floor - we definite...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gjscraftygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed May 14, 2012

From the minute we checked in until the moment we checked out, the service was absolutely outstanding. A great, warm welcome upon arrival at the front desk. Smiling desk clerks who thanked us for being their guests. Always a nice welcome back when we returned from an outing. Breakfast was outstanding; food was very flavorful and hot. Bell staff in the lobby were always at the ready and very friendly. The hotel could use some updating which is the only reason we didn't give it an outstanding rating.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jacksonville Marriott

Property: Jacksonville Marriott
Address: 4670 Salisbury Rd, Jacksonville, FL 32256-6130
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Romantic Hotel in Jacksonville
#49 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jacksonville Marriott 3.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville

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