I stayed and this hotel for two nights and received a favorable rate through Choice Rewards and CAA. The room was clean and spacious. The free breakfast was average but provided enough options. The pool had not been cleaned for a few days and was not available.
When I checked out there was an unexpected miscellaneous fee of $2.95 per day. When asked about this, the staff member said it was something the owners added but could not explain what service it was for. I explained this was not in my quoted price and inconsistent with Quality Inns "no hidden fee" pledge. The staff member removed the fee, provided a receipt and said it would be removed from my credit card. I checked my credit card statement and there has been no credit. I wrote the hotel, but received no response.
If it was not for this hidden fee I would recommend this hotel for its excellent value.
- Official Description (provided by the hotel):
- Nice clean rooms with comfortable beds and the good thing is "Free Breakfast & free internet".Pool is more benefit. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Jacksonville
- Hampton Inn Jacksonville
- Hampton Inn Orange Park
- Jacksonville Hampton Inn