Not sure how there can be such a string of consistent excellent reviews, but relying on them, I decided to give this property a try since I recalled that I had had an okay stay a couple of years or so ago when it used to be a Hampton. Usually my experience is as others have reported, so I rarely post a review here as it wouldn't add much.
Stayed here twice over a 2 week period. Upon arrival for my first stay, clerk complained about my rate being so low, and questioned me about where I found it (on the choice website). Not a welcoming feeling, but rest of stay was okay. Then on second stay, a different clerk insisted on taking my drivers license away to the back room claiming only to be sure I was who I said because I was using a credit card (as I did for the first stay when nothing of the sort happened). I was worried about why this demand this time and not before, plus I have never had more than a quick check to match the name on the credit card and license. Experience left me feeling unwelcome.
The breakfast the first time was on time, but the second time, it was a full 45 minutes late before the first few items were placed out and almost an hour before all the items had been placed out. Making matters worse, breakfast attendant chastised me for looking for a mere cup of coffee 5 minutes before the breakfast start time (there was none), and then they were an hour late getting the spread set up. Being chastised made me feel unwelcome.
All in all, I did not feel very welcome here. I have 2 more stays that I had booked prior to my second stay that I plan to cancel as soon as I can book another room elsewhere.
- Official Description (provided by the hotel):
- Nice clean rooms with comfortable beds and the good thing is "Free Breakfast & free internet".Pool is more benefit. ... more less
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- Also Known As:
- Quality Hotel Jacksonville
- Hampton Inn Jacksonville
- Hampton Inn Orange Park
- Jacksonville Hampton Inn