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“Nice mid. priced place” 4 of 5 bubbles
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #100 of 132 Hotels in Jacksonville
Deltona, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice mid. priced place”
4 of 5 bubbles Reviewed August 8, 2007

This was a nice mid. priced one night stay. The room was clean but a bit dated. The pool was warm and clean but showing a bit of age also. Monday through Thursday there is free snacks,soda,beer and wine in the lobby area
from 5 till 7PM. A nice way to kick back after driving.
The morning (free) breakfast was nice, perphaps even a bit better that other stays at more expensive spots as there was meat and other hot items to be had.
The place was busy but very quite at night and safe feeling. Easy to get to and many food joints walking distance, and 3 or 4 that deliver to the Inn.
The Staff was friendly and both check in and out were very fast no wait deals.
If Your looking for a mid. priced ($82) spot to spend a night or two I'm sure You'll be happy here.

  • Liked — Clean, quite and safe
  • Disliked — perhaps age of place
  • Stayed August 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Windwalker269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRMH, Manager at Quality Inn & Suites, responded to this review, April 15, 2015
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
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    47
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
United States
1 review
1 of 5 bubbles Reviewed June 10, 2007

I am currently at this motel, and it is absolutely horrible. First and foremost, the man at the check-in counter was horribly rude and completely unhelpful. Our first room had a deadbolt that did not function, and the nightstand was so sticky (with what appeared to be beer) you couldn't put anything on it. We called the desk, and were offered only a paper towel to be sent up (no cleaning solution, we were told) to clean up the mess, and absolutely no help for the deadbolt. We finally asked for another room, and were trotted down three hallways (past multiple rooms that were clearly vacant), to another room.

Our second room, while equipped with a usable deadbolt, is also horrible. The carpet is so dirty that your feet turn black if you dare to walk across barefoot, the air conditioner barely works, the curtains are dirty, the walls are chipped and missing paint, the ceiling has mildew growing and is chipping in areas, there was a large coffee spill on the still otherwise dirty nightstand, the couch and chair are very stained and dirty, and the mattress pads were put on sideways with the fitted sheets just laid across upside down. In the bathroom, the shower has lots of mildew and rust, the towels and bathmats are stained with large orange and yellow spots, the toilet seat was wet and had hair on it, the counter top is disgustingly dirty with various things, the sink is barely usable and had a large clump of hair in it, the floor is wet and sticky in spots, and the hair dryer is filthy. Also, when walking to our room, we noticed men carrying several beer kegs into a room, and a dozen more men walking around the property carrying bottles and cans of beer.

This hotel is horribly maintained; it is dirty, seedy, and has a rude and unhelpful staff. I cannot wait to check out, and I will never stay here again.

  • Liked — Absolutely nothing
  • Disliked — The filthiness of the rooms.
  • Stayed June 2007, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank st2160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle h, General Manager at Quality Inn & Suites, responded to this review, September 18, 2014
As of June 2014!! This particular property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, CT
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 25, 2006

I was on southside of Jacksonville for company training. I booked the hotel on their website. Our Stay was Excellent. Our suite was very cozy and staff was very friendly. The location was very convenient for us. We did not utilize the happy hour but the breakfast was good. The courtyard area is beautiful with nice landscaping. The hotel staff was doing lot of renovation. We saw them put new mattresses in rooms while we were there.

  • Liked — Great Service
  • Stayed July 2006, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Professor1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle h, General Manager at Quality Inn & Suites, responded to this review, September 18, 2014
As of June 2014!! This property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future. Please come back and check us out!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, Florida
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed July 13, 2006

I just returned from a one night stay at this location. It was a shock to discover that the room was, in a word, "filthy." The ceiling had mold on it, the mini fridge leaked all over the carpet, (The water from the fridge actually ruined the entertainment center finish also) there was a huge gap underneath of the entry door allowing light and great heat and humidity to enter the room, while I tried to run the noisy, inefficient air conditioner. The bathroom and bedroom walls were marked up with some substance and the tile floor looked as if it hadn't been cleaned in a long time. Needless to say, I wore my sandals the entire time in the room. I only regret that I booked the room in an unfamiliar area, and then was stuck! The nightmare continued, as the next morning, when readying to shower and leave, I discovered there was no water! The front desk assured me that they would have it fixed in three hours or so, well after my check out time, so I used the bottled water I brought in to brush my teeth, packed my bag and left. The front desk could do nothing to assist me or adjust my bill. The young student Jolene, who spoke with me was polite, but was unable to help me. Frustrated, I headed home and have contacted the reservation center and been assured I will receive a refund.

  • Stayed July 2006, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank fleducator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle h, General Manager at Quality Inn & Suites, responded to this review, September 18, 2014
As of June 2014!! This property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future. Please come back and check us out!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed April 30, 2006

Pictues look nice and indeed the grounds/plants are very nice. Everything else needs help.
The pool had bugs in it and looked a bit dark on our first day but was temorarily closed during the remaing days of our 5 day trip. Just as well it turned green (really). The Jacuzzi looked yellow (yuk!) and being in the same are as the pool was also closed after our first day. We chose this hotel based on pictures of flora and a nice pool and were dissapointed about the poor state of the pool. The room smelled like musty/mildew/chlorine and houskeeping is aweful leaving one of our beds unmade and stripped to the mattress for days. They left us sheets and pillowcases. Blankets are old and full of fuzz from years of use, who knows when/if they ever get washed. They did leave fresh towels every day. It does have some nice outdoor tables and chairs to relax in at night surrounded by nice plants. It also has a nice lobby with a good breakfast including waffles.
Based on 1-5:
Pool=0
Plants/Landscaping=4
Room=1 (would have been a 2 but smelled)
Housekeeping=0
Free Breakfast=3
Outdoor tables and chairs, nice for having a glass of vino in the evening=3 (if your not scared off by other patrons).
Unfortunately, much of the clientelle were not people to bring home for dinner and my wife was scared; locking the locks on the door and not wanting to be left alone.
Staff in the lobby are very nice.
We will never stay at this hotel again. I'm sorry for writing a negative review but this hotel needs a lot of help and you can do much better in this price range. It has potential to be very nice but it's currently not.

Best Wishes

  • Stayed April 2006
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank brut7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle h, General Manager at Quality Inn & Suites, responded to this review, September 18, 2014
As of June 2014!! This particular property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 bubbles Reviewed September 4, 2005

I don't know what hotel other reviewers stayed in but it couldn't have been this one. Stayed over one night while traveling through the area based on other tripadvisor reviews. The room was in poor shape and smelled. No phone, the TV was broken, the blanket dirty, the couch worn and paint peeling. Had booked a non-smoking room and got a smoking room. The staff was friendly and showed me another room but it was the same. Go any where else.

  • Stayed September 2005
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle h, General Manager at Quality Inn & Suites, responded to this review, September 18, 2014
As of June 2014!! This property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed August 22, 2004

Cleanliness was good, but not great. All the rooms are outside access only, in older buildings seperate from the lobby. I was in a king room towards the back. Biggest problem was the older A/C unit, which would start with a loud rattle. Small fridge, no microwave, iron with board, hairdryer, couch, desk. High speed internet is free, but only if you already have wireless capabilities in your computer. Good water pressure.

I'll look for something more to my liking next time.

Helpful?
Thank RamBrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle h, General Manager at Quality Inn & Suites, responded to this review, September 18, 2014
As of June 2014!! This property has been purchased by new owners and all previous issues have been handled and/or eliminated. We have done renovations and look forward to being given the opportunity to meet your lodging needs in the future. Please come back and check us out!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 8333 Dix Ellis Trail, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #100 of 132 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Quality Inn And Suites Baymeadows
Quality Inn & Suites Baymeadows Hotel Jacksonville
Quality Inn Baymeadows
Jacksonville Quality Inn
Quality Inn Jacksonville

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