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Microtel Inn & Suites by Wyndham Jacksonville Airport
Ranked #22 of 132 Hotels in Jacksonville
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1,236 reviews from our community

Traveler rating
    464
    419
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    56
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Toronto, Ontario
1 review
5 of 5 bubbles Reviewed March 4, 2014

Within close proximity to the airport, the location could not be better. Nice, clean rooms and a competent and helpful staff to boot. Will stay here again if in the area.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Casey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, March 25, 2014
Thank you so much for your feedback! We look to your voice to determine the direction whereby we seek to improve, and our team loves hearing when they get it right! Thank you again for taking the time to write, and we look forward to seeing you again soon! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Simons Island, Georgia
2 reviews
4 of 5 bubbles Reviewed March 3, 2014

Booked this for one night prior to a 6AM flight. Room was reasonable size and clean, but amenities were lacking, including soap. A trip to the front desk received a "we're out of soap" apology and 5 foil packs of shampoo as a substitute. We were meeting friends arriving at JAX that evening and planned to take the shuttle to return from the terminal. Part of the problem was that we were waiting at the wrong pickup location at JAX terminal for hotel shuttles; we should have been at "6", but we were at "1". After several calls, it was finally sorted out and we got to the hotel. Since we needed a 5 AM shuttle for departure the next morning, the desk clerk provided us with muffins, bananas, and OJ, a good touch. Overall, if worked okay and, for the price, we would probably stay again.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SSI-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, March 5, 2014
Thank you for your feedback! We strive each day to ensure the highest possible quality service at all levels, and failed to achieve that goal during your recent stay with us, for which I offer my personal apologies. Please know that your review has been shared with our Guest Services team and changes implemented to the effect of ensuring their ability to meet your needs and exceed your expectations. Thank you again for taking the time to write! We look forward to seeing you again very soon! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed February 22, 2014

A great location and a gorgeous hotel for a Microtel. Unfortunately, the there were issues. Our sink was clogged and drained VERY slowly. The plug-ins on the wall are sloppy. The soundproofing in the walls was poor. We could hear the neighbors talking as plain as day,and they weren't being loud! We tried to print our Boarding Passes, but the printer didn't work and the staff were unable to get it to print properly. Basically, we felt the staff were nice, but not ready for prime time.
I was turned off by one of the staff members standing by the front door of the motel smoking her cigarette. That was a turn off.
The shuttle service, on the other hand was very good. The driver very helpful.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BuckyBadgeragogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, February 26, 2014
Thank you so much for writing! We value your feedback, as it serves to identify areas wherein we may improve! It is our most sincere desire to see your expectations exceeded every time, and we failed to achieve that goal during your recent stay with us, and for that I offer my personal apology. We have instituted changes designed to address items you mentioned, and look forward to another opportunity to serve you again very soon! Thank you again for taking the time to write! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Park, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 12, 2014 via mobile

Great airport hotel in JAX. Clean, friendly and reasonable. The bed is comfortable. I will stay there again. They have a shuttle to the airport but parking at the economy lot is only $5 per day so it's really convenient and fast to park.

Stayed February 2014, traveled on business
Helpful?
Thank Daibach41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, February 19, 2014
Thank you so much for taking the time to write! We look to the voice of our guests as the direction by which we seek to improve! We hope that during your next visit you will have some additional time to enjoy some of the many leisure activities in our area! Thank you again for the kind words! We look forward to seeing you again very soon! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake City, Florida
1 review
5 of 5 bubbles Reviewed February 10, 2014

Stayed only one night to catch an early morning flight. Check in was fast and easy. Desk clerk was a delight--pleasant and knowledgeable. I wish I could remember his name--Devon, Darius, Demarcus?? (sorry) or something like that. He gave me suggestions for dining as well as a nearby mall complete with perfect and easy to follow directions.
The room was more than I expected--- clean, comfy bed, pull out sofa with coffee table making a nice little sitting area, micro and small fridge.
The best part was I could leave my car for the several days I would be away at an extremely reasonable rate. Shuttle to and from airport was prompt and driver(s) were polite and pleasant as well.
Breakfast was just OK--nothing good or bad to say about it. For the price and convenience I was completely satisfied with my stay.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank finally62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Microtel Inn & Suites by Wyndham Jacksonville Airport, responded to this review, February 12, 2014
WOW! Thank you so much for the kind words! We so enjoy hearing when our team makes such a positive impact on our guests stay with us! We have posted your comments for review, and look forward to seeing you again on your next visit to Jacksonville! Thank you again for taking the time to write! Ben Murray, General Manager, Microtel by Wyndham @ Jacksonville International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Jacksonville Airport

Property: Microtel Inn & Suites by Wyndham Jacksonville Airport
Address: 13200 International Airport Blvd, Jacksonville, FL 32218-9439
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Jacksonville
#21 Romantic Hotel in Jacksonville
#37 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Jacksonville Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Jacksonville Airport's newest hotel! Our beautiful interior corridor hotel offers stylish designer accommodations at a great price. Choose from single, double, and suite guest rooms all with Queen "Dream Well" bedding, 32" Flat Panel TV, Coffee Makers, Hairdryer, and Iron/Board. Free Wired and Wireless Internet access, Free Long Distance calling in the continental US, Free Continental Breakfast, Outdoor Pool, Fitness Center, and Guest Laundry. ... more   less 
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Also Known As:
Microtel Inn And Suites Jacksonville (Airport)
Microtel Inn & Suites Jacksonville (Airport) Hotel Jacksonville
Microtel Jacksonville
Jacksonville Microtel
Microtel Hotel Jacksonville

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