Upon arriving there were three ladies behind the front desk and I believe the right hand had no idea what the left hand was doing. After about 20 minutes everything was straight and we received the key to our Yurt (if you don't know what they are...they are AWESOME...look them up). We were surprised that we only received one key for 8 people, but we made it work. We LOVED the Yurt and the fact that it had private restroom facilities for men & women. It would be nice if during the festivities of this weekend the staff hadn't told everyone about them and we could have had some privacy (which is why we chose these in the first place). We would have like there to be outlets outside of the Yurt(s), as we rented a golf cart from Specialty Golf Carts (they actually delivered to us on site) and it needed to be charged. In there defense Bob (introduced himself as the manager of the park) said they were going to be adding outdoor outlets.
All in all we had a GREAT time and hopefully will be going back again.