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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
Ranked #26 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed June 13, 2011

My family travelled to Jacksonville for a Spring Break getaway. We decided at the last minute, so we took our two small dogs. The Homewood Suites accomodates dog for a fee. We booked a two bedroom suite/pet suite. Our room was on the first floor next to the side enterance. This was a very busy location. Lots of dog lovers outside our window walking their pets. Compared to other Homewood Suites, this room was small. The common area and the King room was quite small. We found a used dog two under one of the chairs. Our dogs went crazy due to the smell of other dogs. The breakfast and nightly dinner were very good. One very dissapointing thing, the pool was closed for repairs during our stay. No pool for the kids. If you enjoy shopping, you cannot beat the location!

  • Stayed: April 2011, traveled with family
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1  Thank lmguyton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this reviewResponded August 11, 2011

Thank you for selecting to stay with us here in the St Johns Towncenter, the staff does pride themselves on great customer service. Yes we are a pet friendly hotel and have many travelers that bring their pets along. I am sure you and your family were disapointed that our pool was not available at the time of your stay, we were providing the nessasary repairs that unfortunately can not be performed at night. Pleaae let me know the next time you are traveling to Jacksonville so I can personally make your reservations. I am sorry for that inconvenience and we look forward to having you stay with us agin in the future.

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625 - 631 of 660 reviews

Reviewed June 8, 2011

Before staying here, I read some reviews that suggested it was old and tired. After staying here I can tell you it is those reviews that are old and tired!! The staff here are amongst the very nicest team I have encountered. They are genuinely interested in making sure you have a nice stay and nothing is too much trouble. I got a very warm welcome at 1:30am from an extremely knowledgeable, helpful guy and it hasn't stopped since. The breakfast staff are lovely and seem to know many people personally!

The rooms are clean, tidy, well appointed and serviced. The towncentre mall is walking distance away which makes this a very convenient place to be.

I was going to swim in the pool - but it's really a large bath rather than anything you would swim laps in. But I don't care because the rest of the stay has been very comfortable. Well done to the team

  • Stayed: June 2011, traveled on business
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Thank Steveprattnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2011

This is a really nice hotel - it is a little older than some but the accomodations are clean and comfortable. The staff are very friendly and helpful. There is a nice meal at night - different entrees along with a salad bar. There is also a nice breakfast in the AM. This is our 2nd stay here and we will definately be back.

  • Stayed: March 2011, traveled as a couple
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Thank geosueh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this reviewResponded December 10, 2011

Thank you so much for selecting to stay with us her at the Town Center.
We do have a great staff and they pride themselves on great customer service! We look forward to your many return stays with us!

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Reviewed February 21, 2011

Not only is the location excellent--right next door to St. Johns Town Center, but it has the best food and the friendliest staff. They will make every effort to make your stay comfortable and do it with a smile. You really feel like family.

We have stayed here for about 3 weeks and would go back again and recommend it.

During our first stay, the internet was slow, but that has been corrected. One of our rooms had a lot of issues, but they fixed everything quickly and with a smile.

  • Stayed: February 2011, traveled on business
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Thank toxaway17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this reviewResponded December 10, 2011

Thank you for selecting to stay with us, we are in a great location and also have a great staff that prides themselves on outstanding customer service! We look forward to your return visit!

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Reviewed January 6, 2011

I have stayed at five star hotels and never received the type of exceptional service like my family and I received at this hotel. Everyone down to the janitor made us feel welcomed and special. The hotel is located in the heart of St. John's center so there's no need to drive to get your shopping done. Whenever my family and I visit Jacksonville again this hotel will be our top choice.

  • Stayed: January 2011, traveled with family
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Thank arlene_charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this reviewResponded December 10, 2011

Thank you for selecting to stay with us here at the St John's Town Center. We are in a great location with a great staff that prides themselves with outstanding customer service. Please let me know the next time you are visiting jacksonville so that I can personally make your reservations!

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Reviewed November 15, 2010

We have stayed in this property numerous times, 4 this year. We always travel with our twenty pound toy cocker spaniel, never had a problem till this trip. When we reserve on the net and declare our pet; same procedure this time. Always we are told there is a $25.00 pet fee, discretionary with the hotel, never been charged on the past. This time, when we are checking out, the hotel wanted a $125.00 pet fee. Sure would have been polite if they had told us of the policy change before.

  • Stayed: November 2010, traveled as a couple
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Thank babbydaddy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2010

I've been staying at the Homewood Suites in the Midtown on and off for the past 3 months or so. It is a nice hotel, the rooms are clean and a good size. The staff really can't do enough for you and are so welcoming.

The breakfast is buffet style and there is always lots of choice. I haven't managed to try the free evening meal yet, but it always looks pretty decent.

A really nice, centrally located hotel that I would recommend if you are going to Jacksonville.

  • Stayed: July 2010, traveled on business
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Thank Faye1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Address: 10434 Midtown Pkwy, Jacksonville, FL 32246-7410
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#29 Family Hotel in Jacksonville
Price Range: $144 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. 3*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hotel, an upscale hotel situated in the newest and most talked about shopping and entertainment destination in Jacksonville. Our all-suite hotel is only a 15-minute drive away from the city's fastest growing business district and an excellent choice for extended stay business or leisure travelers. Additionally, the hotel features a Suite Start™ hot breakfast buffet every morning, and an evening Welcome Home® reception (Monday through Thursday), where you can experience genuine Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hospitality! Stay with us to experience exceptional service and our trademark Hilton hospitality. Make Yourself at Home.® ... more   less 
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Also Known As:
Homewood Suites Jacksonville - South Hotel Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites

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