I've eaten here multiple times and the food is always good as is the service. I especially like the chicken empanadas. The desserts look delicious and they're huge, I've just never had enough room left after my meal to try one. My entree is usually enough food for leftovers for another meal.
I much prefer it upstairs. If you've never seen it, give it a try. There is more privacy and I like the atmosphere better since there are fewer tables. A good place to take someone who likes southwestern food and has never been there.