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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Ranked #2 of 132 Hotels in Jacksonville
Certificate of Excellence
United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Stay!!”
5 of 5 bubbles Reviewed February 12, 2014

Thanks to the Team at the Hampton Inn & Suites-Jacksonville for an Excellent stay!! My key card went down and your staff did an Amazing job getting my door lock fixed and back in my room safe & sound!! Great rooms & Excellent location!! i will be back!! Thanks again!!

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, February 13, 2014
Thanks for your review Christine!

We try our best to make sure every guest has a perfect stay with us, so I'm sorry again about the door lock issue you experienced while you were staying here. Thankfully from your response I can see that the cleanliness of the room and our overall service was able to make up for it!

Thanks again for taking the time to review our hotel, I hope your flight home was safe, and I hope this winter storm doesn't hit you too hard!

See you next time!

R.T. Fisk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

792 reviews from our community

Traveler rating
    581
    151
    32
    16
    12
See reviews for
328
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35
187
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Vilas, United States
1 review
5 of 5 bubbles Reviewed February 5, 2014

This Hampton was clean and fresh smelling. It was in a very convenient location. We were within walking distance to several restaurants and other stores. Our experience was very good and we would choose this hotel again.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, February 8, 2014
Thanks for your review, Susan!

We are always thankful to receive feedback from our guests, and we appreciate you letting everyone on TripAdvisor know as well! We are located in a unique area where you can walk to a number of different businesses and find almost anything you would need while you're here, and I'm glad you took advantage of our convenient location.

Thanks again for choosing our Hotel!

R.T. Fisk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Walton Beach
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 4, 2014

Would certainly stay here again...the staff was very friendly and helpful. The location was fantastic. Although the website doesn't tell you it is within walking distance of Miller's Ale House, Tilted Kilt, TGIFridays, Mellow Mushroom, World of Beer and a nice Greek restaurant. The rooms were very clean and comfy!

Room Tip: King room was spacious and very comfy!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shannon622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, February 6, 2014
Dear Shannon622,
Thank you very much for your kind words about our hotel. I'm glad you found our location and staff to be "fantastic"! We apprecieate your loyalty and hope to see you again soon.
Regards,
Dan Jordan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, United States
1 review
5 of 5 bubbles Reviewed February 2, 2014

We booked this hotel for friends and family who were attending our nearby wedding. I am so glad we chose this hotel! It was beautiful, clean, had great amenities, and the staff were so helpful and friendly. We loved to gather around the firepit outside, and the breakfast in the morning was great! I would definitely stay at this hotel again or recommend it for others planning an event nearby. Everything was just perfect :)

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Elecia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, February 8, 2014
Thanks for the great review Elecia!

Congratulations on your wedding! I'm glad you and your friends and family were able to stay with us on your special occasion. Sharing time with loved ones is one of the main reasons we have our fire pit on our patio, so I'm glad to hear you took advantage of it!

Thanks again, and best of luck to you! Don't forget that Jacksonville is a great city for one year anniversaries!

R.T. Fisk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed February 2, 2014 via mobile

First impression was great. Special recognition with a special diamond member parking spot. Very friendly person at front desk. Room was upgraded to one that wasn't much of an upgrade but it was clean. All went down hill from there. Bed was too soft, bright light was shining in window all night. And the chaotic unorganized scene at breakfast was unreal. The food was limited and what was there looked like it had been sitting for hours. There was a guy that was handing out plastic forks and spoons with his bare hands from a box. Coffee was bad, oatmeal was cold and hard, fruit was mushy and bread was stale. Basically it was a cluster and no one seemed to care.

Stayed February 2014
Helpful?
3 Thank JM6875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, February 6, 2014
Dear JM6875,
We regret that you did not received the quality and consistent service you deserve and expect during breakfast. Your review lets us know we need to reevaluate our staffing levels and daily processes in order to better serve our guests. We hope that we'll have another chance to demonstrate our commitment to great Hamptonality.
Regards,
Dan Jordan
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed January 30, 2014

We travel to the St. John Town Center twice a year to take advantage of the unique shopping venue and also for a quick weekend getaway. This was our first stay at this Hampton, and based on our experience, we will be back! We travel with our pet whenever we can, and the fact that this hotel accepts pets was a plus. We stayed in a suite which was lovely, clean and nicely decorated. Breakfast was also good - thanks for a great stay. Conveniently located to shopping and restaurants. Dined at Mitchells Fish Market which was excellent!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, February 1, 2014
Thanks for taking the time to review our hotel! I'm glad you and your pet had a great stay with us during your visit to our area. And I'm glad you took advantage of St. John’s Town Center being so close to us. You're exactly right about it being a unique shopping venue.

Make sure you talk to us at the front desk the next time you visit, some of the local restaurants give us coupons for our guests to use... plus we can recommend a good place if you're in the mood for something specific!

Thanks again!
R.T. Fisk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McLeansboro, United States
1 review
5 of 5 bubbles Reviewed January 29, 2014

We chose Hampton because of the ease of getting to and from the airport. We were surprised to find it offers top rate services (even though we picked it because of the shuttle and parking). The breakfast is amazing, the beds are clean and the room comfy, cozy. All staff are friendly. The price is right. Great choice for all around comfort and ease.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Sharron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, February 8, 2014
Thanks for the great review Sharron!

We always appreciate guest feedback, and I'm really glad you had a comfortable stay with us. I will make sure to share your review with our staff here. I hope you had an "Easy Experience" on your flight out of Jacksonville as well!

Thanks again!

R.T. Fisk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

Property: Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Address: 4415 Southside Blvd., Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jacksonville
#2 Business Hotel in Jacksonville
#4 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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