When I checked in the front desk Clerk “Mr. Diamond” did not recognize me as a gold member and did not offer a welcome package. I knew of the package because of the display of choices at the counter. I assumed he did not ask because it was in my room. It was not in my room so I went down to ask why I was not offered the package. A new clerk was there and he was helpful in getting me my package. Breakfast eggs tasted like powered eggs. When I had to check out early I informed the Clerk “Mr. Diamond” the night before. He did not take my name or room number. I did not receive an envelope prior to departing. So I called down to let the clerk know I was leaving. He printed out my receipt and had it ready for me when I came down. My co-worker had informed Mr. Diamond the day before as well with same results. He also did not get his Welcome package without asking for it at a later time. When I went down to get my receipt I asked about my co-workers receipt, the clerk did not have it ready but he did get it ready before my co-worker arrived.
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- Also Known As:
- Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
- Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
- Hampton Inn Jacksonville
- Jacksonville Hampton Inn