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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Ranked #2 of 132 Hotels in Jacksonville
Certificate of Excellence
Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Place to Stay”
5 of 5 bubbles Reviewed May 7, 2013

We have stayed here numerous times for softball tournaments and they are always so nice and accomadating. The prices are good and the hotel is so clean and it's located within walking distance of many eating establishments. The pool is awesome, they have a work out area and a firepit. They just re did there lobby and the breakfast has always been good. I give this place two thumbs up.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank okeydockee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 9, 2013
Dear Okeydockee,
I wanted to thank you for taking the time to write your review of our hotel. I'm happy to hear that you enjoyed another stay, and liked what we did with our renovation of the lobby, fitness center, and patio. We apprecieate your loyalty, and can't wait to host you again during the next softball tournament!
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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794 reviews from our community

Traveler rating
    583
    151
    32
    16
    12
See reviews for
329
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35
187
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Stockbridge, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

Tired after a full day's drive, I pulled in to this Hampton Inn. I was greeted promptly by 2 happy young men behind the counter, Alex and Diamond. Both laughed and joked with me and handled another customers concern with grace. They made check-in a breeze. My room was spotless and as promised. Breakfast was hot and delicious. I highly recommend this hotel.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 3, 2013
Dear Kenny M,
Thank you for sharing your review of our hotel. I'm glad to read we were just what you needed after a long drive. Hopefully we will see you again the next time you travel to Jacksonville!
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
central florida
2 reviews
5 of 5 bubbles Reviewed April 30, 2013

Upon check-in we were pleasantly greeted by "Melissa" who began by welcoming us to the Hampton Inn & Suites with a big, friendly smile! There was a bit of a mix-up with our room (as someone with the same last name had checked in prior to our arrival), but Melissa handled it with grace and professionalism. We were given an upgraded room on the 6th floor (highly recommend!) which came outfitted with a super clean, fresh smelling room (and carpets), cool air-conditioning and an over-sized jacuzzi tub.

Breakfast was ample and hit the spot. Coffee? Superb!

Overall, an EXCELLENT place. Very close to shopping & restaurants, too.

Will definitely look forward to staying with again!

Room Tip: 6th floor was very quiet
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank patty f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 1, 2013
Dear Patty F,
Thank you for your review of hotel from your recent visit. I apologize for the reservation mix up, and glad Melissa was able to turn a potentially bad situation into a positive one. Can't wait to see you again!
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parrish
Level Contributor
9 reviews
3 hotel reviews
4 of 5 bubbles Reviewed April 29, 2013

Stayed for 2 nights in late April for the State High School track meet. One of the cleanest hotels I have been in. Despite being pet-friendly, could not have been more impressed with how this hotel was cared for. Breakfast buffet was plentiful, well laid out and replenished almost instantly. Common room was spacious. Outdoor patio(though most often taken over by smokers) included a fire pit and waterfall, very nice touches. Pool area was compact but well designed and thought out and fitness center was functional, with treadmill, elliptical, stair machine and compact weight machine, fine for a quick "away from home" workout. The area nearby, Touchton and Gates Parkway were close by and suitable to a safe convenient run. But, this hotel is in a very popular and crowded area. Due to a reservation snafu, we were given an even-numbered room on our first night. This side of the hotel faced the Ale House, Tilted Kilt, Mello Mushroom, and 2 other establishments, all of which have outdoor seating and patios. On pleasant evenings, especially on weekends you will hear them. Clearly. On Thursday night, it was well after midnight and the sound was still very noticeable. Our second night, we were moved to an odd-numbered room, and we dealt with the newly opened Club Trio, playing pulsating dance music for your listening pleasure. Club Trio did quiet down at midnight, and I believe they are only open on weekends. In spite of or perhaps because of the inherent noise difficulties, the staff at this Hampton go above and beyond in their attention to their guests. To a person, everyone we came in contact with was as pleasant as you could hope for. So, hats off to the staff, they were clearly top notch! Ice, vending, laundry all centrally located and convenient to rooms. Room felt spacious for a standard hotel room, with a sizeable business desk and plenty of charging options for electronic devices.

Room Tip: Go for an odd-numbered room.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeffchew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, May 1, 2013
Dear Jeffchew,
Thank you very much for your detailed review of our hotel. I'm glad everything was satisfactory with your stay with the exception of the noise coming from nearby businesses. I apologize for the inconvienience that caused you. It sounds like the other aspects of your stay made up for that! We all look forward to having you back soon!
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
91 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed April 28, 2013 via mobile

Second time staying at this location in a year. Outstanding. Spotless. I spend about 100 nights a year traveling. This Hampton Inn is up to par with some 4 star hotels. They should all be modeled after this location. The quality of service, cleanliness, and professionalism speak volume of the hotels management.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wassanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, April 29, 2013
Dear Wassanga,
Thank you very much for your review of our hotel. This really means alot coming from a seasoned traveller such as yourself. I apprecieate all of the wonderful things you mentioned, we can't wait for your next visit!
Dan Jordan//GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plaquemine, Louisiana
2 reviews
5 of 5 bubbles Reviewed April 26, 2013

We spent one week there with our puppy dogs and had no problems at all. It was a great experience. Everyone at the hotel was very helpful. We liked the set up of the hotel. Everything was so convenient to our room (ice machine, elevators, laundry room). It had restaurants located within walking distance of the hotel.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, April 29, 2013
Dear Cindy L,
Thank you for your review of our hotel. I'm glad to read that your stay when smoothly for you and your puppies. Come back soon!
Dan Jordan//GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

We always try to stay at this hotel when in Jacksonville to visit friends and family. We stayed here 2 nights this week and Monica at the front desk made us feel at home. Our room was ready when we arrived and check in was a breeze. Smiles at the front desk after a long car trip really made us feel relaxed. We were here to visit a friend who was very ill and she was very sympathetic as well. Thanks for all the restaurant suggestions too, Monica. We will be back soon. We also enjoyed the outside sitting areas with a firepit and TV : ) The Host at the breakfast area was efficient and funny---great stay.

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FancyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review, April 29, 2013
Dear FancyD,
Thank you very much for your kind words about our hotel and Monica! It is the connections with our guests that make for a memorable hotel stay, and I'm pleased to read we didn't disappoint. I will make sure that Monica and the host at breakfast sees this. I hope to see you again the next time your travels bring you to Jacksonville!
Dan Jordan//GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

Property: Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Address: 4415 Southside Blvd., Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jacksonville
#2 Business Hotel in Jacksonville
#4 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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