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“In a vacuum, would be my favorite Hampton”

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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Ranked #4 of 133 Hotels in Jacksonville
Certificate of Excellence
Reviewed April 29, 2013

Stayed for 2 nights in late April for the State High School track meet. One of the cleanest hotels I have been in. Despite being pet-friendly, could not have been more impressed with how this hotel was cared for. Breakfast buffet was plentiful, well laid out and replenished almost instantly. Common room was spacious. Outdoor patio(though most often taken over by smokers) included a fire pit and waterfall, very nice touches. Pool area was compact but well designed and thought out and fitness center was functional, with treadmill, elliptical, stair machine and compact weight machine, fine for a quick "away from home" workout. The area nearby, Touchton and Gates Parkway were close by and suitable to a safe convenient run. But, this hotel is in a very popular and crowded area. Due to a reservation snafu, we were given an even-numbered room on our first night. This side of the hotel faced the Ale House, Tilted Kilt, Mello Mushroom, and 2 other establishments, all of which have outdoor seating and patios. On pleasant evenings, especially on weekends you will hear them. Clearly. On Thursday night, it was well after midnight and the sound was still very noticeable. Our second night, we were moved to an odd-numbered room, and we dealt with the newly opened Club Trio, playing pulsating dance music for your listening pleasure. Club Trio did quiet down at midnight, and I believe they are only open on weekends. In spite of or perhaps because of the inherent noise difficulties, the staff at this Hampton go above and beyond in their attention to their guests. To a person, everyone we came in contact with was as pleasant as you could hope for. So, hats off to the staff, they were clearly top notch! Ice, vending, laundry all centrally located and convenient to rooms. Room felt spacious for a standard hotel room, with a sizeable business desk and plenty of charging options for electronic devices.

Room Tip: Go for an odd-numbered room.
  • Stayed: April 2013, traveled with family
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Thank Jeffchew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded May 1, 2013

Dear Jeffchew,
Thank you very much for your detailed review of our hotel. I'm glad everything was satisfactory with your stay with the exception of the noise coming from nearby businesses. I apologize for the inconvienience that caused you. It sounds like the other aspects of your stay made up for that! We all look forward to having you back soon!
Dan Jordan//GM

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775 - 781 of 880 reviews

Reviewed April 28, 2013 via mobile

Second time staying at this location in a year. Outstanding. Spotless. I spend about 100 nights a year traveling. This Hampton Inn is up to par with some 4 star hotels. They should all be modeled after this location. The quality of service, cleanliness, and professionalism speak volume of the hotels management.

  • Stayed: April 2013
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Thank Wassanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded April 29, 2013

Dear Wassanga,
Thank you very much for your review of our hotel. This really means alot coming from a seasoned traveller such as yourself. I apprecieate all of the wonderful things you mentioned, we can't wait for your next visit!
Dan Jordan//GM

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Reviewed April 26, 2013

We spent one week there with our puppy dogs and had no problems at all. It was a great experience. Everyone at the hotel was very helpful. We liked the set up of the hotel. Everything was so convenient to our room (ice machine, elevators, laundry room). It had restaurants located within walking distance of the hotel.

  • Stayed: April 2013, traveled with family
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Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded April 29, 2013

Dear Cindy L,
Thank you for your review of our hotel. I'm glad to read that your stay when smoothly for you and your puppies. Come back soon!
Dan Jordan//GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

We always try to stay at this hotel when in Jacksonville to visit friends and family. We stayed here 2 nights this week and Monica at the front desk made us feel at home. Our room was ready when we arrived and check in was a breeze. Smiles at the front desk after a long car trip really made us feel relaxed. We were here to visit a friend who was very ill and she was very sympathetic as well. Thanks for all the restaurant suggestions too, Monica. We will be back soon. We also enjoyed the outside sitting areas with a firepit and TV : ) The Host at the breakfast area was efficient and funny---great stay.

  • Stayed: April 2013, traveled with friends
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Thank FancyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded April 29, 2013

Dear FancyD,
Thank you very much for your kind words about our hotel and Monica! It is the connections with our guests that make for a memorable hotel stay, and I'm pleased to read we didn't disappoint. I will make sure that Monica and the host at breakfast sees this. I hope to see you again the next time your travels bring you to Jacksonville!
Dan Jordan//GM

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A TripAdvisor Member
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Reviewed April 23, 2013

This Hampton Inn is a great hotel with quality restaurants right next door. Highly recommend this one! There are at least 3 favorites actually in the parking lot. If you desire to have an evening beverage, there is no concern about driving after drinking. There is even a cigar bar across the street.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

Not only was the hotel beautiful, and impeccably clean, the staff was amazing.
In particular, Melissa at the front desk. She was so cheerful, and after the flight delays and traveling all day it was nice to come into contact with someone who seemed happy to be at work. She was quick with check in and and quick with an answer to all of our questions. She had some great recommendations on activities for us to do.
The whole staff was great, from house keeping to the front desk, but Melissa in particuar stuck out to us.
We will be back for sure, if anything just to see how Melissa is doing! Ha.

  • Stayed: April 2013, traveled with family
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Thank PandaLeigh6321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded April 24, 2013

Dear PandaLeigh6321,
Thank you so much for you review of our hotel. I'm very happy to read about the impression that Melissa made on you. I will make sure she reads this; I know it will make her day! We can't wait to have you back. See you on your next visit!
Dan Jordan//GM

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Reviewed April 15, 2013

We arrived Friday April 5th around 10pm. A two room booking. This young man was so pleasant, professional and very well groomed. It was lovely to walk in & be greeted in this manner. Our contact was only about 10 mins. However, it left an impression. Our daughters received a present as my husband is a Diamond member & Alex jovially joked with my mother - in - law.

Thank you for employing such a high caliber of staff.

  • Stayed: April 2013, traveled with family
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Thank Shele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded April 17, 2013

Dear Shele L,
Thank you very much for your review of our hotel, and staff. I'm glad to read Alex made such a good impression on you; he has been a wonderful addition to our staff. I will make sure he reads your reivew, as I know he will enjoy it. Thanks again, and we hope to see you and your family again soon!
Dan Jordan//GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

Address: 4415 Southside Blvd, Jacksonville, FL 32216-5402
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jacksonville
#2 Business Hotel in Jacksonville
#4 Romantic Hotel in Jacksonville
Price Range: $109 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area 2.5*
Number of rooms: 128
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Also Known As:
Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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