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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Ranked #6 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed December 26, 2012 via mobile

Hampton Inns always have a great, consistent experience; this was better than expected after a long drive from Richmond Va. It looks like it's been recently renovated; the check-in attendant said its 8-years old but it looks brand-spanking new.

  • Stayed: December 2012
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Thank Katehallrva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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821 - 827 of 906 reviews

Reviewed December 23, 2012

i was looking for a pet friendly hotel in the jacksonville area and i always try to find a hampton inn. this location was about 10 minutes from I-95 which was perfect. this was a very beautiful and almost new hotel with easy access to restaurants without driving. the service and accomadations were excellant at a very resonable price. i would highly recommend this hampton inn

  • Stayed: December 2012, traveled with family
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1  Thank bobrxlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

The hotel is very nice, great facilities,fantastic location. The staff is very nice,breakfast was good, small but nice pool,a nice patio with a fire pit.HD flat screen with many channels.8-10 restaurants within a 5 minute walk so the location is great. One issue....it was noisy...thin walls...toilets flushing...car doors slamming...had it not been for the noise it would have been 5 "stars".

Room Tip: The higher the floor the better.
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  • Stayed: December 2012, traveled as a couple
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Thank TheScanian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

We stayed at the hotel for two days. Facility is nice and clean and pretty close to expressway, restaurants and shopping. We stayed on fifth floor and it was quite. Our complain is with lukewarm water in shower. It never got hot. The wifi also keep on dropping of. Breakfast was standard fare. Staff was friendly and attentive

  • Stayed: December 2012, traveled as a couple
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Thank azlari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded December 18, 2012

Dear Azlari,
Thank you very much for your feedback about your recent stay with us. I apologize to you regarding the water temperature in the room; I can imagine how frustrating that must of been. I have notified our maintenance team about this, and we will get to the bottom of it as a hot shower is a basic expectation of our guests. We have also opened a sercive ticket with our Wifi service provided to determin the casue of the dropped signal. I am glad to hear we got the customer service and cleanliness right! Rest assured, these items will be taken care of, and hope you will give us another try the next time your in our area. Dan Jordan//GM

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Reviewed December 3, 2012

Our family of 4 needed a place to stay for one night while driving through Jacksonville. This was a great pick. Clean, comfortable room, friendly staff and a great breakfast. The location was good too as there were a lot of restaurants to choose from at night. We will stay here again the next time we come through Jacksonville.

  • Stayed: November 2012, traveled with family
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Thank rtripatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

Our trip to Florida was not for a family vacation, it was to visit the Mayo Clinic in Jacksonville. This hotel went above and beyond what they needed to do to make our stay the best it possibly could. Our daughter is highly susceptible to allergies (which was one of the reasons for our visit to Mayo) and we determined after staying there for two nights that the air conditioning unit potentially was giving our daughter some problems due to allergens in the unit. The hotel exchanged the unit with a new one and her problems that are associated with allergies went away. The hotel takes pets, which was the reason why we particularly booked this Hampton location. This allowed us to not have to have our animals at a kennel for a week while we were gone out of town. The hotel is extremely clean, the staff is exceptionally friendly and very helpful. Thank you staff at the Hampton Inn, Southside Blvd. for all that you did to help my family. We appreciated it more than you know!

  • Stayed: November 2012, traveled with family
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Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded November 28, 2012

Dear Julie C,
Thank you very much for your time in writing this review of our hotel! Your comments really mean alot to many people on our staff. The comfort of you and your family is a top priority for us, and we were happy to replace the unit for you. I hope your daughter is in good health, and we look forward to seeing you again the next time your in Jacksonville.
Dan Jordan//GM

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Reviewed November 25, 2012

A good hotel near the hospital and eateries. Only problem was when I needed extra rooms the rate went up. Staff was nice but would not adjust rates even when told there had been a death in the family.

  • Stayed: November 2012, traveled with family
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Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanJordan, General Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this reviewResponded November 28, 2012

Dear F K,
It is great to hear that you had a good stay with us! Thank you for taking the time to review our hotel! We are very sorry for your loss, and I hope we made your stay as comfortable as it could of been considering. I apologize for the issue with the second room, it's hard to say what happened. If you like to discuss that issue, I would be happy to get to the bottom of it for you. Please call the hotel at 904-997-9100. We hope you will come back and visit us soon!
Dan Jordan//GM

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Additional Information about Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

Address: 4415 Southside Blvd, Jacksonville, FL 32216-5402
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jacksonville
#2 Business Hotel in Jacksonville
#4 Romantic Hotel in Jacksonville
Price Range: $109 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn

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