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All reviews room was clean an indoor outdoor pool front desk pancake machine free breakfast hot tub jacksonville airport early flight breakfast bar staff was friendly next morning would stay here again shuttle cruise hie housekeeping microwave
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Reviewed December 27, 2013

Date of stay: December 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

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Reviewed December 27, 2013

Many times I've said as I travel that all I want is four walls and a bed to sleep in. Well, I finally got my wish. They are renovating this hotel and our room had nothing on the walls. In the morning I asked about the room and discovered that they did try to warn us before we checked in by a little sign on the check-in desk stating that some of the rooms did not have artwork. I would think the clerk who checked us in would have mentioned it. I said that this wasn't the level of service that I expect from a Wingate but the clerk just said that was all they could do. The other issue I have is with the window heating/cooling system. So the room has been renovated, so everything would have to be removed and replaced. Where do they put the 2 queen beds, on the end of the room near the window unit. The one bed is 6 inches away from the unit and the air blows directly on the bed. The other side of the room has an eight foot sitting area with a chair. I don't understand why the bed had to be crammed on top of the heating unit. The room was clean and the breakfast was typical for a Wingate. I also found out by another front desk clerk that the hotel was changing to a Holiday Inn Express. I guess they don't care about keeping a good name for Wingate.

Room tip: Check to see if the room has artwork and mirrors on the wall.
Date of stay: December 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rblethun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

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Reviewed December 26, 2013

Date of stay: December 2013
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 25, 2013

Date of stay: December 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 24, 2013

Date of stay: December 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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