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All reviewsroom was cleanfront deskpancake machineone night stayfree breakfasthot tubjacksonville airportindoor poolnext morningstaff was friendlywould stay here againshuttlecruisehiehousekeepingmicrowave
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Reviewed December 7, 2013 via mobile

I am sitting in my room as I write this and I'm glad that it is only a one night stay. Old and out dated room. Cheap art on the walls. Tacky wrinkled dust ruffle on the beds and no bedspreads. I felt that I needed to put a towel on the chair before I sat down and wouldn't think of walking barefoot on this carpet. Lobby look nice though.
And Valleri at the front desk was great.

Stayed: December 2013, traveled as a couple
Thank CarolRepoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2013

Got a free night.Stayed here. Will come back again.Staff very friendly.Went out out of their way to help.Breakfast was good.Close to River City Mall.Room was clean.Quite,Office Center excellent.
Would recommend this hotel for all.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank blakes8542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 3, 2013

inside pool and outside pool was a joke pool was half inside and half outside, so don't be fooled pool is not indoors and neither is the hot tub that was out of service. it is just a opening with half the pool inside and the other half out side, but all cold air is coming in. And the hot tub is just on the half of the inside part, not indoors at all. Also they don't tell you they want $25 a day for your stay, so if you stay 4 days like I did it is $100.00 deposit for incidental protection for the hotel and then it takes 7 to 10 business days they say if you do not use any of there services to place your money back on your credit card. Wow breakfast everyday waffle sausage powder eggs, bagel cereal or instant grits you micro wave yourself. The beds are not really comfortable either. But the hotel is clean that is about the only good thing they have going for them. But I will never stay at another WINGATE HOTEL again

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Bonnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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