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“The staff was friendly and they loooked like they enjoyed...”

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Holiday Inn Express & Suites Jacksonville Airport
Ranked #40 of 133 Hotels in Jacksonville
Certificate of Excellence
Reviewed March 25, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Daryl M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Guest Relations Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

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287 - 293 of 433 reviews

Reviewed March 25, 2013

As I laid on the bed facing the night stand I could see behind the night stand which was moved somewhat away from the wall. Considering the debris and dust I would say it had been a while since furniture had been moved and cleaned behind.
Otherwise, the open living area of the room was nicely cleaned and prepared each day.
The staff was helpful and I was always greeted as I encounter any of them.

  • Stayed: March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013 via mobile

We chose at the Wingate as it was close to the interstate and had an indoor pool. It was a good value on paper, however serious cleanliness issues in the room ensured that we will not be returning. In one corner of the room were what appeared to be animal droppings. The air conditioning unit spewed unknown black chunks on the bed. As it was late we did not address this with the hotel but covered up everything with blankets. The coffee maker was broken, which added a further negative feeling.

The next morning, we received only an insincere "I'm sorry" from the desk.

Positives - the pool was a nice indoor/ outdoor pool, and breakfast was fine.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank no_hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
1  Thank Sharon R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 18, 2013

Stayed here before heading out for our cruise. This was a nice, quiet stay. Room was larger than most other hotels and having the couch and fridge/micro included for no extra charge was great. Staff was very friendly. The free hot breakfest was ok, however only included biscuits/gravy and waffles. Other Wingates offer eggs and bacon as well, but thats a minor downfall and not enough of a worry to lower the rating at all. We heard no noise other than our tv the entire stay, room was clean and taken care of. Property is in a good location and felt really safe.Not only would I stay here again, I already have a room booked for later in the year.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jameshelton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

This was a nice property. Nothing too special, but the complimentary shuttle within 2 miles and the extraordinary staff was very nice. The staff was very helpful. On multiple occasions we felt that different people went out of their way to make our stay better! Decent breakfast.
Very quiet rooms. Combination indoor/outdoor pool was a bit chilly this time of year, but kids and I tolerated it. Overall very satisfied for the money.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Guy C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Holiday Inn Express & Suites Jacksonville Airport

Address: 1200 Airport Rd, Jacksonville, FL 32218-6889 (Formerly Wingate by Wyndham Jacksonville Airport)
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Romantic Hotel in Jacksonville
#30 Business Hotel in Jacksonville
Price Range: $110 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville Airport 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Wingate By Wyndham Jacksonville Airport Hotel Jacksonville
Wingate Jacksonville Airport
Wyndham Jacksonville
Jacksonville Wyndham

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