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All reviewsroom was cleanfront deskpancake machineone night stayfree breakfasthot tubjacksonville airportindoor poolnext morningstaff was friendlywould stay here againshuttlecruisehiehousekeepingmicrowave
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Reviewed September 16, 2011

This hotel was definitely a good stay for the $$ we paid. My husband and I traveled to Jacksonville for the opening weekend of the NFL. The location was great 5 mins from the airport on the main rd. Only downside was we weren't able to check in when we arrived (10am). However, we did check in a little after due to no rooms available upon arrival. The room was PERFECT for the two of us. PERFECT SIZE PERFECT EVERYTHING. The breakfast was as expected waffles, eggs, sausage, cereal, bacon and much more! The staff were always friendly and willing to help when needed.

We didnt get in the pool but looked really neat. There is an indoor pool along with the hot whirlpool. Too bad we didnt get a chance to go in, looked like fun! :)

I would def stay here again and recommend for a budget place. You sure do get your monies worth!

  • Stayed: September 2011, traveled as a couple
    • Value
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Thank jiggnjess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2011

We stayed at the Wingate for 3 nights prior to a cruise leaving from Jacksonville. The hotel is starting to show it's age and it's too bad for I'd go back. The pool is so/so and the hot tub has been covered??, the elevator lights are burnt so you never know if it's working and finally, we have move two times trying to find a safe that worked...it did'nt happend. Our laptop and valuable were stored in the managers office so we could leave to visit and feel our belongings were safe. The staff were very helpfull, one attendant worked on our safe for at least one hour before helping us move, and the the manager offered to keep our things. Breakfast bar was better than expected and the aera was super clean.
Please owners, repair this hotel, I would love to go back if everthing worked properly.

  • Stayed: July 2011, traveled with friends
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1  Thank Curious810096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2011

Spotlessly clean, extremely comfortable beds and pillows, staff that cannot do enough for you. Very good breakfast. I will stay there whenever I need to stay near the Jacksonville airport. The pool was very warm and half indoors and half outdoors. I could swim with my family and stay out of the sun.

  • Stayed: July 2011, traveled with family
    • Value
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Thank retired080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2011

Stayed with work, would stay again, and convenient to restaurants and airports.

  • Stayed: May 2011, traveled on business
    • Value
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Thank Bambooza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2011

I selected the Wingate because it seemed to have more positive reviews than other hotels nearby. Having stayed there we see why. Spacious, very clean rooms, flat screen TV, free wifi, excellent shuttle service. It had a comfortable king size bed with quality linens.
We had to be at the airport at 5:30 AM. The hotel breakfast room was open and we were able to get coffee and an assortment of fruit, cereal, dyi waffles and more.
Restaurants were nearby. However, the area is not very conducive to walking. The front desk suggested we first drive to a restaurant before returning our rental car. We took his advise.

  • Stayed: May 2011, traveled as a couple
    • Value
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Thank Paf46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Guest Relations Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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