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Holiday Inn Express & Suites Jacksonville Airport
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Reviews (442)
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All reviewsan indoor outdoor poolroom was cleanfront deskone night stayfree breakfasthot tubbreakfast hostessjacksonville airportfree shuttlewould stay againnext morningvery nice hotelcoffee makerstaff was friendlythe breakfast areafrancescruise
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Reviewed May 20, 2011

I selected the Wingate because it seemed to have more positive reviews than other hotels nearby. Having stayed there we see why. Spacious, very clean rooms, flat screen TV, free wifi, excellent shuttle service. It had a comfortable king size bed with quality linens.
We had to be at the airport at 5:30 AM. The hotel breakfast room was open and we were able to get coffee and an assortment of fruit, cereal, dyi waffles and more.
Restaurants were nearby. However, the area is not very conducive to walking. The front desk suggested we first drive to a restaurant before returning our rental car. We took his advise.

  • Stayed: May 2011, traveled as a couple
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Thank Paf46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Guest Relations Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2011

Stayed here the night before our cruise with 3 other family members. It's in a good location just off the interstate and near the airport. Staff was courteous and helpful. Continental breakfast was good also. Rooms were clean and the beds comfortable. Would definitely stay here again.

  • Stayed: May 2010, traveled with family
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Thank springnbloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2011

The room was great. It was clean and comfortable. On the last day of our stay the breakfast hostess spent most of the time at the front desk. The breakfast bar ran out of milk, bananas, yogurt and syrup. One of the other hotel guests had to go to the front desk and ask the hostess for syrup. She went behind the counter, handed him the syrup and went right back to talking at the front desk! Other than that we had a very nice stay,

  • Stayed: March 2011, traveled with family
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1  Thank yogijohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2011

This is the second time my wife and I stayed at this hotel. Rooms are clean and quiet.
Hotel reception area, dining area, corridors and pool areas spotless.

The staff encountered were polite and very helpful. Especially Jonathan at reception who has that "can do" attitude as well as a friendly demeanor at all times. Believe me we put him to the test a few times. As far as the free breakfast offered, this was well stocked, and surroundings kept spotless even with the heavy traffic that can appear all at once in the morning. All credit goes to Cherie who patrols the counter and tables smiling and conversing with the guests. She does a marvelous job. If your polite she may find you an extra orange, that is if Kim from reception hasn't found it first.

All in all a nice place to stay for a week or two. Golf not far, nor is downtown Jacksonville.
Only place in the area with indoor/outdoor pool, generally kept at 85 degrees. Nice for the old bones.

  • Stayed: March 2011, traveled as a couple
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1  Thank Alburgolfnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2011

We flew into Jacksonville for a cruise on the following day and chose this hotel for their cruise package, which includes airport pickup and a round trip to the cruise terminal. The rooms were great, but the service was exceptional. The staff was friendly and very helpful, allowing us to store our luggage following the cruise before we flew out later that day. The shuttle drivers went out of their way for us by taking us to a nearby shopping plaza not only on the night we stayed but also when our cruise ended. I am glad we picked this hotel, and will do so again in the future.

  • Stayed: February 2011, traveled with family
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Thank KingofSunsetTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this reviewResponded April 26, 2017

thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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