Myself @ other family members went for our brother in-laws retirement from the Navy. We all made resvations and when we arrived our reservations were not what we asked for. Some wanted 2 double beds & others queen beds. Nobody got what the requested. We were told that they sta 100% booked all the time, & when we arrived our rooms were already given away. What good does it do to make reservations & then not get what you expect? We all had booked reservations 3 weeks in advance. We had all booked for a weeks stay. We also was quite disapointed in other services such as room cleaning not available until the day you check out. We had 2 wash & 2 towels per room & they didn't come in to replace them daily. We were told that in order to get clean ones we had to turn the dirty ones in & pay $1.00 to get clean ones. We never ever had such bad experiences at any other hotels before as we did here. It was just a Rotten Experience! Also my mother @ brother had the police bangin on thier door during the night demanding they open the door. They were scared , not even sure if it was really the police or not they didn't want to open up the door . the police told them if they didn't they would break in. They apparently were looking for someone who was dealing in drugs & apparently had the wrong room. I would thnk that the scurity officer at the Hotel should have given them information on who was in the room, but they didn't. So needless to say this just ads another bad thing to our list. I think all who stayed from my family should have been compensated in some way fot this terrible experience. My sister ,& her husband had gone there a few days before our arrvival & cheked to make sure that everyones reservations were all set . They were told yes everyone is all set,but surprise when we arrived it wasn't all set & ok!
Property: Suburban Extended Stay Hotel of Jacksonville / BaymeadowsAddress: 8285 Philips Hwy, Jacksonville, FL 32256-8201
Location: United States > Florida > Jacksonville
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Ranked #83 of 133 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Hotel of Jacksonville / Baymeadows 2*
Number of rooms: 137
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- Also Known As:
- Suburban Extended Stay Jacksonville
- Jacksonville Extended Stay
- Extended Stay Jacksonville