I was a bit reluctant to stay here after reading the mixed reviews but I decided to give it a chance since the manager has responded to each concern that has been raised within TripAdvisor. I am happy to say that I experienced none of the problems that have been mentioned and I ended up staying a full week because I was satisfied with the accommodations. There were a few annoyances so that is why I'm giving it an "average" as compared to a "very good" rating. For the low cost, though, I thought it was a good value.
Plenty of storage space; huge amounts of refrigerator and freezer space; microwave plus regular stove; plates, silverware and utensils supplied. Internet was reliable and speed was good. Nice hot water and plenty of it. All appliances and A/C worked fine.
No dish soap, dish towels or sponge for washing dishes; no paper towels; no Kleenexes; no memo pad or pencil. Only 1 bar of soap, but it was a generous size. Tiny bathroom sink.
I had absolutely no fears about my safety or the quality of the other people staying in the hotel. There were relatively young people staying at the hotel but they all appeared to either be vacationing or have jobs so I was never concerned about any illicit business being done.
Cleanliness of my room was adequate but not stellar. There were no bugs of any sort (which is actually pretty impressive for a Florida hotel room).
As advertised, housekeeping is only performed once per week so it never occurred during my stay. Even though that is what was advertised, I figured they'd pick up the trash or maybe check the linens through the week but they didn't. I actually kind of appreciated the hands-off approach -- sometimes I get a bit tired of the maid moving/organizing my stuff every day at a regular hotel.
The office/lobby was remodelled during my stay and it looks nice. The contractors were quiet and friendly. Obviously the management is investing money in the site.
I will certainly stay there again if I'm in the JAX area because it was a good value and I liked its proximity to downtown JAX (15 min) and St. Augustine (35 min).
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- Also Known As:
- Suburban Extended Stay Jacksonville
- Jacksonville Extended Stay
- Extended Stay Jacksonville