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“The re-visit was excellent!!”
Review of First Watch

First Watch
Ranked #210 of 2,096 Restaurants in Jacksonville
Price range: $7 - $10
Cuisines: American, Diner, Healthy, Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, Lunch
Description: First Watch specializes in delicious creations freshly-prepared to order. Their fresh, award-winning Breakfast, Brunch and Lunch dishes are made using only the best ingredients without the use of heat lamps or deep fryers. The best part is their creative menu features traditional favorites like omelets, pancakes, salads and sandwiches.
Reviewed April 14, 2014

This is a re- review from a poor experience I had with my family in October 2013. In that visit we were under impressed with the service and the meal had challenges. The restaurant asked for us to try them again and to give our honest opinion of the 2nd visit and I must say the experience was great!
The restaurant offers a great selection on the breakfast menu (haven't tried lunch) and the service was great!

Definitely feel like the previous (poor) experience a fluke! Give this place a try!! They care about your visit!!

Thank robaconk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cari T, Guest Relations Manager at First Watch, responded to this reviewResponded April 15, 2014

robaconk - Thank you for giving us another try! We are very happy your most recent experience was fantastic. The wonderful food and service you had on this visit is what you should always expect from us and we look forward to impressing you again soon.

Cari, First Watch Customer Service

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38 - 42 of 59 reviews

Reviewed January 25, 2014

First Watch is known for its healthy and good for you menus. The dining area is a large open area with booths along the end walls and tables for four and larger parties. The large size of the room with high ceiling and sound reflecting walls and tile, made for a noisy environment. There is a patio with tables for dining in warm weather. Upon entering we were greeted and seated. In addition to the printed menu, the daily specials were listed on a large chalkboard on the wall. The menu has a large number of breakfast dishes to include assorted crepes, pancakes, waffles, salads, fruit bowls and health food mixes like quinoa and kale.

I had the Key West Crepeggs which was stuffed turkey, crimini mushrooms, bacon, avocado, tomatoes and Monterey Jack cheese. It was topped with sour cream and a side of salsa. Included was an English muffin and seasoned potatoes. The result was mouthwatering delight. The mix of flavors was outstanding.

My wife had the Tri-Athlete Omelet, substituting cholesterol free eggs for the customary egg whites. The omelet was stuffed with roasted Crimini mushrooms (which appears on many of the healthy dishes), onions, tomatoes and green chilies. It was served with an English muffin and fresh fruit.

We were offered water in either a glass or a pitcher. Coffee, a trademarked Select Premium Blend was served in a large carafe that was more than sufficient for the two of us. Wi-Fi internet access is available for free. Our server was very attentive and quickly provided our coffee, came back to take our order and another server delivered our hot meal. Our server continued to check on us as see if there was anything else we needed. The meal was wonderful and the price reasonable. The restaurant, a chain, continues to deliver fresh and healthy menus with a very friendly and customer attentive staff. It is only open for breakfast and lunch, but everything on the menu is available during the entire operational day.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Marty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this reviewResponded January 27, 2014

Marty S. - Thank you for visiting and sharing your detailed feedback! It's great to hear you and your wife enjoyed a nice breakfast with us, complete with magnificent flavors, friendly service and value. We hope to see you back for another amazing breakfast, brunch or lunch soon!

Jessica, First Watch Customer Service

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Reviewed October 26, 2013

We have been to the restaurant once before and had a pretty good breakfast with decent service. However, this mornings breakfast was a poor experience at best. The server seemed overwhelmed from the get go. She walked by us several times and said she would be with us shortly two times. When we ordered we asked for water as well as coffee and it took asking a different waitress to help with water. When we ordered, both my father in law and I ordered IDENTICAL breakfasts with eggs over medium. When we received our meal, his eggs were over hard and mine were over easy, (RUNNY whites). It took us 15 minutes to get the waitress to communicate with the kitchen and replace the eggs. What a disappointment!! By the time we got the eggs we were done with most everything.
The rest of the order was fine, omelets and eggs Benedict for the rest of our party.

I will try this location one more time with the hope that this was a fluke!

Thank robaconk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this reviewResponded October 28, 2013

robaconk - Our sincere apologies for the experience you describe here. The service you had on your most recent visit does not meet our high standards and will be addressed with the team. We do hope you give us another chance to earn back your trust.

Jessica, First Watch Customer Service

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Reviewed October 15, 2013

What a great restaurant for breakfast or lunch. My go to is the Tri-fecta - 2 eggs, meat and your choice of a waffle or huge pancake. I get the Wheat Germ pancake.

For lunch they have many great options to choice from.

You will not be disappointed.

Thank TravelMavenUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this reviewResponded October 17, 2013

Thank you, TravelMavenUS! It's wonderful to know you can always count on us for a great breakfast or lunch. And we have to agree, you can't go wrong with a staple meal like the Tri-fecta! We hope to see you again soon.

Jessica, First Watch Customer Service

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Reviewed August 30, 2013

we had a chance to eat at the FW on San Jose and really enjoyed it. they service is friendly and prompt and the choices are many. coffee is served in a carafe on the table which is always nice. the special omelets and home fries are very tasty and filling. they should change to Thomas's English Muffins for quality and flavor. Prices were typical for breakfast places at about $10 per person.

    • Value
    • Atmosphere
    • Service
    • Food
Thank jbart99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this reviewResponded September 1, 2013

jbart99 - Thank you for all your visits! We are very happy you enjoy our tasty food, friendly service and fresh coffee so much. We will pass along your suggestion about our muffins too. Hope to see you soon!

Jessica, First Watch Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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