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Hilton Garden Inn Jacksonville Airport
Ranked #17 of 133 Hotels in Jacksonville
Certificate of Excellence
FL
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fine”
Reviewed August 28, 2013

We stayed at this particular Hilton to meet up with family. The property is well-maintained, pretty Hilton lobby and clean rooms with great beds! Staff all worked with Hilton courtesy and professionalism we've come to appreciate over our travels. Nice stop for all, especially if needing a place near the airport.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Regene100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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592 reviews from our community

Traveler rating
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    81
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    28
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Montville, New Jersey
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 21, 2013 via mobile

The staff at this hotel are beyond outstanding. The young lady at check-in was lovely, polite and efficient. The breakfast staff were so terrific! They brought us coffee, and when I started coughing one woman rushed over to me with a glass of water! The cook at the breakfast buffet would have cooked us anything we wanted. She made me some awesome fluffy pancakes. Seriously one of the best hotel breakfasts I've ever had.
The room was large and clean. Only downside was the bathroom. They made a design mistake by not installing exhaust fans in the bathrooms. The effects of too much humidity were obvious. Peeling wallpaper and soft Sheetrock. And it took 1/2 hour for the mirror to defog. Tough to dry hair in a sauna like bathroom.
Easy to overlook a little flaw when everything else is so fantastic.

  • Stayed August 2013
    • Value
    • Location
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Helpful?
Thank roseygirl27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, United States
1 review
Reviewed August 16, 2013

I like staying at Hiltons because I never have to worry abut anything. Very clean rooms, comfy beds, freindly and helpful staff, and easy check in and out And there "frequent flyer" program is very good. I also like the fact that I can always find a Hilton.

  • Stayed August 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Candice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waldorf, Maryland
Level 4 Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 14, 2013

I had and early morning flight out of JAX, it was one night stay to end my business trip. I used the Van service to get me to the airport the driver was friendly and courteous. My room was clean and the hotel to me seemed well kept it had a nice pool and workout area. It was in a great location, if you go in the opposite direction of the airport there is a huge shopping/dining area. I had no complains and I would stay there again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aprilerain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
1 review
Reviewed August 11, 2013

Almost my entire visit was AWESOME! The only problem, was the late Check-In availability time. Entire hotel was clean, Staff was cordial and helping. Restaurant was clean, good and affordable. Rooms were in Excellent condition and cleanliness. Front desk person(s) were VERY helpful and made my visit, the most Awesome one! Thank you, Hilton!

  • Stayed August 2013, traveled solo
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    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
Level 2 Contributor
7 reviews
7 hotel reviews
Reviewed August 9, 2013

The Jacksonville Hilton Garden Inn was pleasant experience for my business travel. Easy access to the JAX airport (2-3 minutes) and friendly van driver and property was very well kept. Pool, workout area, rooms and lobby were nice areas. Staff was very friendly and helpful. Would stay again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnan, Georgia
Level 5 Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 7, 2013

We stayed here for a cruise. There Park and Cruise package was a great deal. The room was very nice and clean, the bed was comfy and cozy and the staff was friendly! They have a really nice pool and hot tub and they were both nice and clean as well.

CON- The breakfast in the morning was not so great! Well, the hot (sausage, bacon, eggs) part of it. Luckily our breakfast was included with our package but apparently they charge $9.95 for other people. WOULD NOT DO IT! There is a waffle house on the corner! :-)

Other than that no problems!

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrscdailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Jacksonville Airport

Property: Hilton Garden Inn Jacksonville Airport
Address: 13503 Ranch Rd, Jacksonville, FL 32218-2455
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton

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