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“Very impressed!” 5 of 5 stars
Review of Holiday Inn Express Jacksonville East

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Holiday Inn Express Jacksonville East
Ranked #37 of 132 Hotels in Jacksonville
Certificate of Excellence
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very impressed!”
5 of 5 stars Reviewed July 10, 2014 via mobile

We stayed here on 7-9-14. We were greeted by a friendly clerk. I used room saver coupon for the room. I paid $69 for my room. It was by far he nicest room we stayed in during our vacation. What we saw in the city didn't impress me as much as this hotel.

Stayed July 2014, traveled with family
Helpful?
4 Thank Star C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    64
    57
    13
    7
    5
See reviews for
56
20
7
26
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Billings, Montana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

Large rooms, accommodating staff they called a cab in the morning for us and had it waiting, great breakfast, great pool. Around $50 cab ride (5 of us) from the airport. A++++++++++++++++++++++++++++++++++++++++++++++++++++++++

  • Stayed June 2014
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank JessieC21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stokesdale, North Carolina
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 2, 2014

We have stayed here several times. The rooms are always clean. We get a room with a king bed. Wi-Fi always works well. Lots of restaurants and shopping close by. The staff is super friendly. When open, the pool area is great for relaxing with family. Its not far off I-295 which makes it convient to the cruise terminal or trips further south in Florida.

Room Tip: If you want ice, stay on the 2nd floor or up. No ice machine on the 1st floor.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank ole_bubba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 29, 2014

Not bad, stayed here a couple days. The bed was soft, room spacious, clean. Free WiFi worked well, bathroom was clean, not a single disappointment with the room at all. The breakfast spread was average, nothing fancy or extravagant, very simple, but ok. It's worth the money for a comfortable stay.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Roberto T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville East, responded to this review, July 15, 2014
Dear Roberto,

Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about your good room conditions. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay.

I have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our guests.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southern california
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 26, 2014

Had a wonderful pre-cruise stay at this location. It is tucked away off the main street yet close enough to restaurants, stores, and a Walmart which we popped into for last minute cruise items. I would definitely stay here again should I cruise out of Jacksonville.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dr4nzic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall, Canada
Level Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 25, 2014

The room was spacious and fully equipped with a very comfortable bed. We found the pool to be very much to our liking although it does lack a spa. Breakfast had a good variety and my wife really enjoyed the cinnamon rolls.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Enery8th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 19, 2014

We were in Jacksonville to conduct business and this hotel really impressed us. Sheila was very nice, very friendly, and really made us feel welcome. The room was clean and we found the beds to be very comfortable, giving us a very good night's sleep. We also found the breakfast in the morning to be quite good, with something for everyone. I highly recommend this hotel to anyone staying in the Jacksonville area. We will certainly be back the next time we're in town.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JEFF_K_1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Jacksonville East

Property: Holiday Inn Express Jacksonville East
Address: 53 Jefferson Road, Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225 (Formerly St. Johns Suites)
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 132 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Jacksonville East 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express - Jacksonville East, just off Interstate 295 and Atlantic Boulevard. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms or host a meeting in our 564 square foot meeting space. Each guest room includes our Holiday Inn Express plush bedding, a seating area, work space, microwave, refrigerator, and coffee maker. Certain rooms have Jacuzzi tubs and sleeper sofas. Guests may also enjoy complimentary WIFI throughout the hotel, access to our multi-computer on site business center and our signature Express Start hot breakfast. We also boast an outdoor pool, a 24 hour fitness center, as well as an agreement with LA Fitness where our Guests receive complimentary access to all its state of the art equipment. The Holiday Inn Express is just miles away from Jacksonville Beach, the St. Johns Town Center, Everbank Field and downtown Jacksonville. With continuous outdoor festivals, live music concerts, sporting events, theater productions and scenic views, Jacksonville is not only the largest city in the United States, it is always exciting! Jacksonville Beach offers beautiful views of our coastal city, movies under the moon light in the summers, and a wealth of night life and dinning. The St. Johns Town Center gives travelers the best shopping and restaurant options Jacksonville has to offer. Everbank Field is home to the Jacksonville Jaguars and is just a quick and easy 7 mile drive from the hotel, so drop in and catch a game! Getting into downtown Jacksonville is also very accessible to our location. You can have dinner on the beautiful St. Johns River at the Landing, enjoy the Museum of Contemporary Art (MOCA) or stop by the Museum of Science and History (MOSH). Visit the historic districts of Riverside, San Marco and Avondale, rebuilt after the Great Fire of 1902. This eclectic area offers travelers the opportunity to see Jacksonville's local artists at work during the Riverside Arts Market every weekend. You can also enjoy the many local restaurants in the area to experience the unique atmosphere and flavors found here in Jacksonville, this Bold New City of the South! Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! ... more   less 
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