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“Nice hotel to spend a night.”

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Holiday Inn Express Jacksonville East
Ranked #57 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed January 17, 2014 via mobile

I was at this hotel with my husband we had a good night stay the staff (Lisa at the front desk) was very courteous from the beginning till the end of our stay. I would recommend it to everyone. Breakfast excellent just like any other Holiday Inn Express chain.

Stayed: January 2014, traveled on business
Thank Vandanaps206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 - 127 of 186 reviews

Reviewed December 19, 2013

The room was clean and spacious. We stayed in a double room with 2 adults, 2 kids and an infant. It was sufficient and the price was very reasonable. Breakfast (included) was very good and the server there was friendly. I had an issue with the type of room I booked, not the fault of the hotel as it was inaccurately described on hotels.com, but Lisa at the front desk was apologetic and even called the room after we got settled in to make sure that the room would work for us. I appreciated that very much. I would stay here again, for sure.

Room Tip: 1st floor rooms are rather noisy.
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  • Stayed: December 2013, traveled with family
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Thank Alana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

Spent Thanksgiving 2013 in Jacksonville at Holiday Inn Express. The location is very quite and safe. The hotel is very clean and was what was expected for a Holiday Inn Express. I did notice that our towels were very worn to the point that a couple of them looked like old rags that needed throwing away. The breakfast was decent and the staff was very friendly. When the items on the breakfast bar got low, they came out quickly to replenish it. I would consider staying here again.

Room Tip: You may want to bring your own towels because theirs are very worn.
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  • Stayed: November 2013, traveled with family
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Thank Tret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

We stayed for two nights with kids. The staff made the stay wonderful. The ladies at the front desk were so warm and friendly and helpful. Ce-Ce at breakfast was such a treat! He did a rather ordinary job in a very extraordinary way! The rooms were very clean and comfortable. Very excessible to shopping, eating and beaches. Everything was right there. Visited Big Talbot and Jacksonville Beach. Wonderful!

  • Stayed: October 2013, traveled with family
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Thank GrammyMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

Enjoyed our last visit, so since we were in the area again, we made sure we returned! We weren't disappointed. Clean, roomy, comfy and convenient. Tasty warm cookies, nice breakfast everything as expected from Holiday Inn Express!

  • Stayed: October 2013, traveled on business
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Thank MargenMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

We stayed here to see some friends in the area. Hotel was new and everything was perfect. I checked in within 1 minute. I booked though hotels.com, I checked in and they already had my key printed, and didn't take a deposit. Which isn't a big deal, but was really cool!!

  • Stayed: June 2013, traveled with friends
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Thank cic06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila W, Front Office Manager at Holiday Inn Express Jacksonville East, responded to this reviewResponded October 3, 2013

Thank you for the review you posted about our hotel. We are pleased that everything went smoothly from reservation to check out. Please come back and see us any time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

The old iconic Holiday Inn "ain't no more"
This location did it right. Contemporary furnishings, very comfy king size bed with a choice of firm or soft pillows clearly marked with large tags, restaurant and bar with FREE full breakfast buffet, smiling faces at check-in, and a nice little pool made our couple of days' stay a wonderful experience.

Only negative aspect was that internet WiFi service was difficult to keep connected.

Room Tip: Even located on I-295 East, most all rooms do NOT face street and rooms were very quiet.
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  • Stayed: September 2013, traveled with family
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Thank inparadise33411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Jacksonville East

Address: 53 Jefferson Rd, Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225-6743 (Formerly St. Johns Suites)
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 134 Hotels in Jacksonville
Price Range: $113 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Jacksonville East 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express - Jacksonville East, just off Interstate 295 and Atlantic Boulevard. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms or host a meeting in our 564 square foot meeting space. Each guest room includes our Holiday Inn Express plush bedding, a seating area, work space, microwave, refrigerator, and coffee maker. Certain rooms have Jacuzzi tubs and sleeper sofas. Guests may also enjoy complimentary WIFI throughout the hotel, access to our multi-computer on site business center and our signature Express Start hot breakfast. We also boast an outdoor pool, a 24 hour fitness center, as well as an agreement with LA Fitness where our Guests receive complimentary access to all its state of the art equipment. The Holiday Inn Express is just miles away from Jacksonville Beach, the St. Johns Town Center, Everbank Field and downtown Jacksonville. With continuous outdoor festivals, live music concerts, sporting events, theater productions and scenic views, Jacksonville is not only the largest city in the United States, it is always exciting! Jacksonville Beach offers beautiful views of our coastal city, movies under the moon light in the summers, and a wealth of night life and dinning. The St. Johns Town Center gives travelers the best shopping and restaurant options Jacksonville has to offer. Everbank Field is home to the Jacksonville Jaguars and is just a quick and easy 7 mile drive from the hotel, so drop in and catch a game! Getting into downtown Jacksonville is also very accessible to our location. You can have dinner on the beautiful St. Johns River at the Landing, enjoy the Museum of Contemporary Art (MOCA) or stop by the Museum of Science and History (MOSH). Visit the historic districts of Riverside, San Marco and Avondale, rebuilt after the Great Fire of 1902. This eclectic area offers travelers the opportunity to see Jacksonville's local artists at work during the Riverside Arts Market every weekend. You can also enjoy the many local restaurants in the area to experience the unique atmosphere and flavors found here in Jacksonville, this Bold New City of the South! Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! ... more   less 
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