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“Good value, convenient location.”

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Holiday Inn Express Jacksonville East
Ranked #54 of 133 Hotels in Jacksonville
Certificate of Excellence
Macon, Georgia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good value, convenient location.”
Reviewed April 30, 2013

We enjoyed our stay here. Convenient to beaches and restaurants, and very pet friendly. Staff was very friendly and helpful. If traveling with your dog, you should check out the Dog Wood park in Jacksonville - our german shepherd had a blast!

Room Tip: We stayed on the top floor in a King Suite, enjoyed the whirlpool tub.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    77
    66
    18
    10
    7
See reviews for
69
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
uk
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 16, 2013

We were travelling from Washington down to Tampa Florida to pick up a cruise ship. When we were on board my wife realised she had left her jewellery at this hotel. Despite numerous phone calls from the cruise ship and from the UK on our return. We found the hotel staff to be very unhelpful and disinterested. There was a lot of sentimental value attached to the pieces. We would not stay at this hotel if we visited this area again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baz587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville East, responded to this review, April 30, 2013
Dear baz587,

Thank you for posting a review of our property. Please accept our apologies for the service you received that was less than satisfactory and any inconvenience the situation may have caused you. I have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to hearing from you soon.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 14, 2013 via mobile

This hotel is excellent for its price! Clean big rooms and friendly staff! Swimmingpool ok but rather small fitness.. Good location no drama. Room airco can get really cold. Hotel worth coming back for!

Stayed April 2013, traveled solo
Helpful?
Thank Ronald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 14, 2013

We chose this location due to it's proximity to the JAX Port cruise terminal. The price to value ratio is great at this hotel as well. The staff was friendly and the rooms were clean. It is also close to a lot of restaurants and there is a lot of shopping near by.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jalisco, Mexico
Level 6 Contributor
292 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed April 8, 2013

We chose this hotel because ot its location, two miles from our daughter's apartment. Surprisingly enough, we lucked out as the location was not only perfect for us being near our daughter, the beaches, restaurants, etc. but the hotel was extremely clean, the staff very friendly, our room a decent size with a very comfortable bed, and they allow pets which we liked since we often travel with our boxer. Breakfast was also excellent with a large variety of both hot and cold foods. We would certainly stay at this hotel again anytime we need one in the Jacksonville area

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank solara13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 6, 2013

I'm typically loyal to drury inn and suites but there were none on my 15 hour trip. I booked an executive suite last min and everything has been amazing...value, clean, huge, friendly helpful staff. Would recommend to anyone. Thanks for the hospitality!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Godschild4777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fieldale, Virginia
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 21, 2013 via mobile

Staff was friendly & helpful. Clean hotel and room. Room was nice and large with comfortable beds. Breakfast was good, too! Good value for your money. I would definitely recommend this hotel to anyone staying in the area.

Stayed March 2013
Helpful?
Thank Kym N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Jacksonville East

Property: Holiday Inn Express Jacksonville East
Address: 53 Jefferson Rd, Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225-6743 (Formerly St. Johns Suites)
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 133 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Jacksonville East 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express - Jacksonville East, just off Interstate 295 and Atlantic Boulevard. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms or host a meeting in our 564 square foot meeting space. Each guest room includes our Holiday Inn Express plush bedding, a seating area, work space, microwave, refrigerator, and coffee maker. Certain rooms have Jacuzzi tubs and sleeper sofas. Guests may also enjoy complimentary WIFI throughout the hotel, access to our multi-computer on site business center and our signature Express Start hot breakfast. We also boast an outdoor pool, a 24 hour fitness center, as well as an agreement with LA Fitness where our Guests receive complimentary access to all its state of the art equipment. The Holiday Inn Express is just miles away from Jacksonville Beach, the St. Johns Town Center, Everbank Field and downtown Jacksonville. With continuous outdoor festivals, live music concerts, sporting events, theater productions and scenic views, Jacksonville is not only the largest city in the United States, it is always exciting! Jacksonville Beach offers beautiful views of our coastal city, movies under the moon light in the summers, and a wealth of night life and dinning. The St. Johns Town Center gives travelers the best shopping and restaurant options Jacksonville has to offer. Everbank Field is home to the Jacksonville Jaguars and is just a quick and easy 7 mile drive from the hotel, so drop in and catch a game! Getting into downtown Jacksonville is also very accessible to our location. You can have dinner on the beautiful St. Johns River at the Landing, enjoy the Museum of Contemporary Art (MOCA) or stop by the Museum of Science and History (MOSH). Visit the historic districts of Riverside, San Marco and Avondale, rebuilt after the Great Fire of 1902. This eclectic area offers travelers the opportunity to see Jacksonville's local artists at work during the Riverside Arts Market every weekend. You can also enjoy the many local restaurants in the area to experience the unique atmosphere and flavors found here in Jacksonville, this Bold New City of the South! Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! ... more   less 
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