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“"Clean and friendly"” 5 of 5 bubbles
Review of Fairfield Inn & Suites Jacksonville West/Chaffee Point

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Fairfield Inn & Suites Jacksonville West/Chaffee Point
Ranked #24 of 132 Hotels in Jacksonville
Certificate of Excellence
Jacksonville, Florida
1 review
“"Clean and friendly"”
5 of 5 bubbles Reviewed February 13, 2014

My family of five stayed here for one night on our way to Tampa. From the first phone call with Dave to make a reservation the experience was great. The rooms were very clean and the staff was more then willing to help with directions and places to eat. My oldest son was in heaven with the endless supply of bacon from Mrs. Debbie. The free continental breakfast had a wide variety of food from yogurt, make your own waffles, and bagels. We drove 17 hours from CT. and stayed in a less expensive hotel on the way down to save money. We will only stay at a Fairfield Inn and Suites from now on no matter the cost!! The experience was priceless to my family.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    131
    50
    12
    4
    1
See reviews for
67
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 27, 2014

I recently got married at The Keeler Property and this hotel accommodated all of our out of town guests as well as us! We took up 70% of the hotel! The food was great, people were nice, and the rooms were incredible!

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Megan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 31, 2013 via mobile

We stayed here for one night on our way to southern FL. The hotel was convenient to the highway, within walking distance to restaurants, grocery store and gas station. More importantly, it was very clean, looked new and everything was in working order. Our bed was comfortable, and we appreciated that we could open the window to let in some fresh air (it opened about 9" or so). We'll definitely come back if we need a place to stay in this area.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank Anke T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baldwin, Florida
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed December 29, 2013

My husband and I stayed here for a one night getaway even though we live locally just so I could utilize the indoor pool and he could steep in the hot tub. We had never stayed at a Fairfield Inn before and were pleasantly surprised by how nice the room was and how nice the pool and hot tub were. The pool is a nice size for an indoor pool and the hot tub had a variety of jets of different strength and positions. Breakfast was nice, on par with a Hampton Inn, and the breakfast hostess kept everything well stocked. The hotel seems to be a newer one as everything is fresh and clean and well kept up. We would definitely stay here again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Beverly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oldsmar, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

My wife suddenly became ill upon heading from Jacksonville to our home in Tampa Bay. Needed to get a room asap and Misty (Front Desk) was amazing. Ginger (Breakfast) went above & beyond to help me get breakfast for my wife & kids. Nadia (Housekeeping) helped with more towels. Was very impressed with the level of customer service exhibited by all the staff I encountered while at this property. Would definitely suggest this location to any friends and family staying in Jacksonville.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aaron V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review, December 15, 2013
Thank you so much for your kind words and other than the circumstances we are very thankful you chose us on your way back to Tampa. Hopefully the illness was short-lived and your wife got better quickly once you made it home. We would obviously love the opportunity to host you again if you travel back through the area. Hope you and your family have a wonderful holiday season!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
richmond va
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 12, 2013

Friendly staff, clean rooms and comfortable beds. My only complaint was the absence of some TV channels and ones that were not programming the regular shows. CW was showing old TNT reruns instead of regular programing. We were passing through Jacksonville on a very long trip and were looking forward to relaxing with our favorite shows. Staff was attentive but was unable to change anything, which I could understand. This had happened at another Fairfield Inn (no TV at all) and was the first time I had booked this hotel again.

Room Tip: We had a room next to elevator due to handicap person.....was noise free
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cracklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesport, Pennsylvania
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed October 5, 2013 via mobile

We picked this hotel because I was running the Marine Corps 1/2 marathon and it had an indoor pool. It is a great hotel and it has a good price. The pool and entire hotel are clean and fairly new. If we visit the area again we will definitly stay here.

Stayed October 2013
Helpful?
1 Thank Kafrederick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Property: Fairfield Inn & Suites Jacksonville West/Chaffee Point
Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 132 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) ... more   less 
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