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Fairfield Inn & Suites Jacksonville West/Chaffee Point
Ranked #18 of 134 Hotels in Jacksonville
Certificate of Excellence
Lawrenceville, Ga
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Stay!”
5 of 5 bubbles Reviewed May 7, 2013

We checked into the hotel after a long drive and the kids were really excited about swimming in the indoor pool. The fitness room was great, the pool was great, the breakfast was great. The staff went out of their way to make sure we were taken care of. Great stay overall, no complaints!

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BusyHomemaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

188 reviews from our community

Traveler rating
    126
    47
    11
    3
    1
See reviews for
63
38
4
52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Lakeland, Florida
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

My wife and I stayed at this hotel recently during a business trip to the city. The hotel was clean, and the staff were friendly and helpful. The breakfast buffet that was included with the room had a good selection and was reasonably tasty.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DESJr78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grand ridge
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 5, 2013

My family and I stayed here for a weekend getaway and were extremely impressed in all respects. The room was practically brand new, extremely clean, all amenities were like new. The location was perfect for us.(right outside of west Jacksonville),.,The indoor pool was nice. The staff were very friendly and professional. We will definitely return when was can!!

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank josephsmith3rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

Most reasonably prices Florida hotels are worn out as are their staffs
The Fairfield / JAX west is a welcome contrast and is very well run!
First it is super clean and the staff is as welcoming and eager to help, one would believe they are in the far eats. Good attitudes.
My two demands for a hotel room are a firm bed and a generous shower They score A+ on both counts
Their rooms are modern and easy to operate. In short you do not need a Ph.D to use the TV or lights.... or shower sounds familiar Hoteliers are going high tech and the guests are FORCED to comply/ suffer.

They are across the street from a good shopping center and a few yards from many restaurants … their breakfast was included in my room rate and was hot and tasty

Hard to complain and I am quite a critic

We were headed toward their next door hotels - they were laconic ion the phone and Jennifer at the desk spoke to us on the phone - and made us change our palsn

The man Chad who bumped into us and aided a weary traveller - luggage etc
- turned out to be the GM
- one super attitude

PTB Honolulu Hotelier 3 properties (former Chicago hotelier)

Ask for a room location what serves your needs..in advance
and phone if running late and get the name of whom you spoke

Room Tip: Call ahead be sure they save room on late arrival
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ptb2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 23, 2013

My husband had to travel to this area for work, so I tagged along for the trip. The hotel was very nice, very clean and the customer service was excellent. I believe Jenny checked us in and works the 3pm - 11pm shift, she was extremely helpful and her interaction with all of the guest was great. The woman who works the breakfast area was AWESOME (I apologize I forgot her name), but she truly made breakfast time a delight. She spoke to EVERYONE, she made us feel welcomed. I LOVED the indoor pool and had a ball swimming every morning I was there, plus it truly is a heated indoor pool. The rooms were nicely decorated and although the mattress was a little soft for my taste, that is not a reflection on the hotel, it is simply a matter of taste. There is a chinese & italian restaurant that is within walking distance, but they also deliver to the hotel. The Italian food was AWESOME. Don't want to leave out any of the staff, so to the morning guest service person (a woman) who suggested we spend Thursday in St.Augustine, thank you we had an amazing day and to the two gentleman in maintenance one who advised me on how to turn on the whirlpool and the other who tried to fix the treadmill "Thank You". All in all, we were there for three nights and I can honestly say I would stay there again w/out hesitation. EXCELLENT STAFF!!!!

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GayliePatricia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippewa Falls, Wisconsin
Level Contributor
195 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

Very clean rooms equipped with micro and refrig. Nice hot breakfast in the morning. Handy location for passing through Jacksonville heading North or south. Used Marriott points for our stay and had dinner at Cracker Barrel just down the street.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnF1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acworth, Georgia
1 review
5 of 5 bubbles Reviewed April 4, 2013

I was impressed with this hotel. It was exceptionally clean. The bedspreads and decor of the room were bright and clean. The room smelled fresh. The complimentary breakfast was more than danish and juice. The staff was friendly. There were fresh Otis Spunkmeyer cookies on the check-in counter for visitors. The price was reasonable. I would recommend this hotel and would visit again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rhondaj395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Property: Fairfield Inn & Suites Jacksonville West/Chaffee Point
Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 134 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) ... more   less 
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