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“Basic, clean hotel”

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Sleep Inn & Suites - Jacksonville
Ranked #48 of 134 Hotels in Jacksonville
Reviewed June 1, 2013

We stayed two nights in this hotel. The desk clerk was friendly and had a neat appearance. Breakfast was good for hotel jiffy hot breakfast. There were biscuits, gravy, sausage, waffles, cereal, fruit, breads and Danish pastries. Our room was not highly decorated, but the A/C worked well, the bed was comfortable, and the bathroom was clean with a large vanity. The pillows were squishy, but there were plenty of them. There were only two of us in the 2-queen bed (or double) room. We would stay there again.

  • Stayed: May 2013, traveled with family
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Thank PalmTree49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this reviewResponded October 2, 2013

Even though we are not a 5 start hotel (especially by not offering 5 star prices) We are glad to hear you still enjoyed our property. Cleanliness, comfortably and Excellent customer service is what we focus on and we are proud to offer you the BEST choice!

~Mia P~

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201 - 207 of 312 reviews

Reviewed May 10, 2013

I am a 100% disabled veteran and required specially equipped rooms. In all my travels I have never had a room as well designed and equipped as in this motel. The room was spotless and had every form of specialized equipment to optimize my daily care.

  • Stayed: May 2013, traveled with family
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Thank Bernard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this reviewResponded October 2, 2013

We are so happy to know how much you appreciate our hotel! We are honored to have such wonderful guest!


~Mia P~

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Reviewed April 2, 2013

What a pleasant stay. Employees are friendly. Room was supper clean. One of the most quiet rooms we have stayed in, for a reasonable price. Sparkle, the desk clerk, was attentive to our needs, and checked us in with no hassle. The Continental Breakfast was more than basic with waffles, sausage and gravy, eggs etc. Our clerk at check out was equally as attentive(did not get her name) We definitely will stay there again if in Jacksonville( located right off I10)

  • Stayed: April 2013, traveled as a couple
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Thank floridagirl1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this reviewResponded October 2, 2013

We are so happy that you enjoyed your stay!!

~Mia P~

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Reviewed March 18, 2013

My husband and I had a wonderful experince ,and we enjoyed the service at your hotel.When we first arrived we weere greeted right away.There was no wait for my room unlike other hotels. Our rooms were clean and and spotless and the food was great

  • Stayed: March 2013, traveled as a couple
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Thank Vymell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this reviewResponded October 2, 2013

That's what we aim for Excellence! thank you so much for making us your "Best Choice'!


~Mia P~

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Reviewed March 17, 2013

We enjoyed our stay at the Sleep Inn. The desk clerk, Sparkle went above and beyond to make sure that our stay was comfortable. The rooms were clean and the breakfast was wonderful. I would recommend this hotel to others. We will be staying here when we return to Jacksonville.

  • Stayed: February 2013, traveled with family
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Thank TonyaMO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this reviewResponded October 2, 2013

Let us know if there is anything else we can do to improve our service even more! Thank you so much for the wonderful comments!

~Mia P~

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Reviewed March 11, 2013

Myself and my husband stayed at The Sleep Inn approximately 2 days ago and it was amazing. The room was immaculate, as was the bathroom(s). The breakfast was pretty fair just a little more selection would have been nice. We liked that it's located right off of the interstate and close by some good restaurants! The staff was extremely kind and helpful. But I do not appreciate the woman, Mia, behind the desk that had a rude attitude. Other than that our whole experience was spectacular. We would love to stay here again.

  • Stayed: March 2013, traveled as a couple
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Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, Manager at Sleep Inn & Suites - Jacksonville, responded to this reviewResponded March 26, 2013

Glad to hear that this guest enjoyed their stay. Appalled, on the other hand, that they felt I was rude.Really not use to negative comments with it comes to my satisfied guest. Matter of fact, I dont recall having any situation that would have given that impression, besides being a busy manager. Well safe travels and blessing to all!

Mia P
Manger

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Reviewed March 10, 2013

We arrived at this hotel with a large car trailer in tow. The staff Mia the manager and David the front desk clerk were so helpful. Parking was difficult but they arranged to move vehicles so that we could park safely. Their dedication to their guests is exceptional.

  • Stayed: February 2013, traveled as a couple
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Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this reviewResponded October 2, 2013

Whatever it takes to let our guest know that good customer service still exists!

~Mia P~

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Additional Information about Sleep Inn & Suites - Jacksonville

Address: 6535 Ramona Blvd, Jacksonville, FL 32205-4623
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 134 Hotels in Jacksonville
Price Range: $81 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites - Jacksonville 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Complimentary hot breakfast, outdoor pool, complimentary wireless and hard-wire internet access, complimentary business center and a guest laundry. I-10, Exit 357 allows for easy access to the airport and Jacksonville Cruise Port. We are within walking distance to many restaurants and shopping. ... more   less 
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