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“It was excellent”

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Sleep Inn & Suites - Jacksonville
Ranked #39 of 133 Hotels in Jacksonville
Headland, Alabama
1 review
“It was excellent”
Reviewed March 18, 2013

My husband and I had a wonderful experince ,and we enjoyed the service at your hotel.When we first arrived we weere greeted right away.There was no wait for my room unlike other hotels. Our rooms were clean and and spotless and the food was great

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vymell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review, October 2, 2013
That's what we aim for Excellence! thank you so much for making us your "Best Choice'!


~Mia P~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
    177
    72
    30
    17
    12
See reviews for
93
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Cocoa Beach, Florida
2 reviews
Reviewed March 17, 2013

We enjoyed our stay at the Sleep Inn. The desk clerk, Sparkle went above and beyond to make sure that our stay was comfortable. The rooms were clean and the breakfast was wonderful. I would recommend this hotel to others. We will be staying here when we return to Jacksonville.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonyaMO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review, October 2, 2013
Let us know if there is anything else we can do to improve our service even more! Thank you so much for the wonderful comments!

~Mia P~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
1 review
Reviewed March 11, 2013

Myself and my husband stayed at The Sleep Inn approximately 2 days ago and it was amazing. The room was immaculate, as was the bathroom(s). The breakfast was pretty fair just a little more selection would have been nice. We liked that it's located right off of the interstate and close by some good restaurants! The staff was extremely kind and helpful. But I do not appreciate the woman, Mia, behind the desk that had a rude attitude. Other than that our whole experience was spectacular. We would love to stay here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, Manager at Sleep Inn & Suites - Jacksonville, responded to this review, March 26, 2013
Glad to hear that this guest enjoyed their stay. Appalled, on the other hand, that they felt I was rude.Really not use to negative comments with it comes to my satisfied guest. Matter of fact, I dont recall having any situation that would have given that impression, besides being a busy manager. Well safe travels and blessing to all!

Mia P
Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoschton, Georgia
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 10, 2013

We arrived at this hotel with a large car trailer in tow. The staff Mia the manager and David the front desk clerk were so helpful. Parking was difficult but they arranged to move vehicles so that we could park safely. Their dedication to their guests is exceptional.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review, October 2, 2013
Whatever it takes to let our guest know that good customer service still exists!

~Mia P~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 6 Contributor
153 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 8, 2013

This has become a routine stop for us on our way south. We had a suite which was very clean, spacious, and met all our needs. I can't say enough about how friendly the staff is. A real pleasure to deal with. The location is barely a block off the interstate with plenty of places to eat and shop near by. I really have a hard time understanding some of the negative reviews. I find them to be very petty and/or expecting way too much from a good economy minded hotel.

  • Stayed March 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank NewYorkBowhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review, October 2, 2013
We honor your repeat business! Let us know if there is anything more we can do to extend our excellent service to you!

~Mia P~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apopka, Florida
1 review
Reviewed February 28, 2013

very clean, continental breakfast, penny the staff is very nice and helpful. we will stay here again. i wish they had vending machines for when you want a snack, we could only find soda machine. the bed was clean, and so was the bathroom, this sleep inn is on ramona off of intersate 10

  • Stayed February 2013, traveled on business
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    • Cleanliness
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Helpful?
Thank slsrdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review, October 2, 2013
Thank you so much for your feedback! Safe travels!

~Mia P~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Rucker, Alabama, United States
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 20, 2013

This was a very comfortable and clean hotel. It is not brand new, but it is not very old either. The staff are very friendly and helpful. The beds are comfortable and the bathrooms are clean. The breakfast is better than adequate and there are people servicing it regularly. We stayed overnight to watch the US National team play Scotland and we would definitely stay again.

Room Tip: We chose a King non smoking, it was very nice.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debra V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review, October 2, 2013
Thank you so much!!! Glad to hear you all enjoyed your next! Cant wait to see you all again!


~Mia P~
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites - Jacksonville

Property: Sleep Inn & Suites - Jacksonville
Address: 6535 Ramona Blvd, Jacksonville, FL 32205-4623
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 133 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites - Jacksonville 2*
Number of rooms: 55
Official Description (provided by the hotel):
Complimentary hot breakfast, outdoor pool, complimentary wireless and hard-wire internet access, complimentary business center and a guest laundry. I-10, Exit 357 allows for easy access to the airport and Jacksonville Cruise Port. We are within walking distance to many restaurants and shopping. ... more   less 
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