Clean rooms. Nice staff. Decent (but not great) location. Pool looked great. Good workout facility. It's interesting to me when a property is so close to being very nice but some of the basics are blown. Take breakfast, for example, when the staff bussed the tables they dropped the plates from about 3 feet into the bus tray. Not once or twice but over and over again. Absolutely no sensitivity to folks trying enjoy a hard boiled egg and some fresh fruit. Oh yes, "trying" to enjoy a hard boiled egg and fresh fruit because there were none on the buffet. Completely empty. As a matter of fact, at 8:00 in the morning, many of the food trays were empty. Eventually some were refreshed. Eventually. This is an attractive property....a bit off the beaten path....great beds and linen. Nice folks, for the most part, in their employ. But guys, hey, if breakfast is "free" you may be able to away with sub par service.
- Official Description (provided by the hotel):
- The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more less
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- Also Known As:
- Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville