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Hilton Garden Inn Jacksonville Downtown/Southbank
Ranked #17 of 133 Hotels in Jacksonville
Certificate of Excellence
Reviewed June 13, 2012

New hotel within the last couple of years. One of the cheaper hotels in the area. Very nice though, clear rooms, good breakfast. Staff is very friendly. Only downside is the accessiblity, it can be difficult to find if you have no been there before or are bad with direcitons.

Room Tip: Stay on the side facing the parking garage. There is a loud nightclub on the street side.
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  • Stayed: May 2012, traveled on business
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Thank usfny1s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 28, 2012

Dear usfny1s,

Thank you for your comments about our hotel! I am sorry to hear the accessibility was challenging. We truly appreciate your business and look forward to seeing you in the future..


David Shoshan
General Manager

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595 - 601 of 650 reviews

Reviewed June 4, 2012

my wife and i booked in with another couple, and the hotel staff could not be more helpful. we had our photos taken with some of the staff in our kilts. the entire hotel was spotless. the pool and spa are superb

Room Tip: all rooms excellent
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  • Stayed: May 2012, traveled with friends
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Thank GEORGETAYLOR_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this reviewResponded June 12, 2012

Mr. & Mrs. Taylor,

Thank you for staying with us during your recent trip to the US to see your beloved Scotland play soccer(football). It was great getting to know you, and taking pictures! We hope to see you again in the future. Have a great day!!!!


David Shoshan
General Manager

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Reviewed May 14, 2012

I've stayed here previously and enjoyed my stay. HGI is a Clean, comfortable hospitable place to stay. Very close to downtown and near the water taxi for quick access to downtown Jax. I will return again as always.

  • Stayed: May 2012, traveled with friends
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Thank Trainer1366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this reviewResponded May 15, 2012

Dear Trainer1366

Thank you so much for your kind words about our hotel. We are always happy to hear about great experiences at our hotel! We look forward to seeing you in the future!

Sincerely,

David Shoshan
General Manager

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Reviewed May 7, 2012

My boyfriend and I stayed in this hotel and quite enjoyed the facility. This property is located close to the interstate, to the water and to medical facilities. We chose this locale as I was having surgery at Baptist hospital and wanted some place nearby for my BF to stay. The entire facility is gorgeous, from the pool to the lobby, bar and rooms. The rooms are well appointed, spacious and have very comfortable beds. The staff is helpful, (they suggested local resturants), and accomadating. There is a lovely breakfast in the morning with made to order eggs and a small but decent room service menu. Overall a lovely, facility.

  • Stayed: May 2012
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Thank IndyCICURN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this reviewResponded May 10, 2012

Thank you IndyCICURN !


It is nice to hear that our team was able to meet you needs while staying at the hotel. We are so appreciative that you were able to take time to post your experience here on Tripadvisor! Thank you again for staying with us and we look forward to seeing you in the future!


David Shoshan
General Manager

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Reviewed May 1, 2012

Located near the very classy San Marco neighborhood the new Hilton Garden Inn is a clean spacious, bright hotel with large rooms, huge suites, good food and great accomodating staff. It is easy to get to downtown and to other areas of Jacksonville.

Room Tip: Queen suite rooms are tremendous in size
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  • Stayed: April 2012, traveled on business
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Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this reviewResponded May 10, 2012

Thank you so much for your kind words! We truly appreciate your business and look forward to exceeding you expectations in the future! Have a wonderful day!




David Shoshan
General Manager

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Reviewed April 15, 2012

Very nice stay. Rooms were clean, the staff was very helpful and friendly. I would stay there again.

Stayed: April 2012
Thank AU350Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this reviewResponded April 25, 2012

Dear traveler,

Thank you for your nice comments about your stay with us! We truly appreciate your business and look forward to seeing you in the future!


Sincerely,

David Shoshan

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Reviewed March 8, 2012

We were staying here for 2 night while being in Jacksonville - arriving latzer on the day, to get next fay an impression on Jacksonville. The Hilton Garden Inn is as good as always by Garden Inns. Great rooms, good value for money and as a Diamomd member free breakfast. Parking is available for a fee in a mearby parking garage and also the tram station is closed by - not runnings weekends.

  • Stayed: October 2011, traveled as a couple
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1  Thank shaquelle_la_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this reviewResponded March 20, 2012

Dear shaquelle_la_01,

Thank you for your informative description of our hotel. We are glad to hear that you enjoyed your stay and want you to know we truly appreciate your business. Being a Diamond member definitely has its benefits! Thank you again for staying with us and, we look forward to seeing you in the future!

Sincerely,

David Shoshan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Ave, Jacksonville, FL 32207-8686
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#33 Family Hotel in Jacksonville
Price Range: $110 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
Number of rooms: 123
Official Description (provided by the hotel):
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 
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Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville

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