We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient, Clean, Comfortable”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Ranked #23 of 133 Hotels in Jacksonville
Certificate of Excellence
Pompano Beach, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Convenient, Clean, Comfortable”
Reviewed July 2, 2013

We stayed at this hotel for a weekend and were very happy. The location is just right.Close to downtown and lots of bars and restaurants and just across the river from the Jacksonville Landing. Breakfast was good and a decent variety of food. Unfortunately we missed the Manager's happy hour as we arrived on Friday and it is only Mon-Thurs. I would definately stay here again.

Room Tip: There is a very loud train that comes through around 7am.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review, July 11, 2013
Thank you for taking the time to post a positive review of the Homewood Suites Jacksonville Downtown Southbank. I am glad that you were happy with your stay and felt the location was just right. Again, thank you and look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

442 reviews from our community

Traveler rating
    245
    98
    54
    27
    18
See reviews for
175
68
24
135
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Pensacola, Florida
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 25, 2013

This is where we choose to stay any time we are in Jacksonville. The staff is exceptional, and we especially enjoy Sheena & Gwen - the best parts of our stay. One to finish up the day with complimentary beverages and dinner, the other to start our day off right. Love this place!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Trishamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review, July 11, 2013
Thank you for making the Homewood Suites Jacksonville Downtown Southbank, your hotel of choice when in Jacksonville. I am glad to hear that Gwen and Sheena are the best part of your stay and that you love the hotel. Again, thank you for your positive review and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 23, 2013

This location was the site of our family vacation. The hotel had apparently overbooked so the room that we had reserved was not available. The front desk clerk ( I am sorry but her name escapes me) that was working when we checked in on Thursday 06/20 offered up very helpful solutions to make the situation better. This was so refreshing because we had traveled for most of the day from Charlotte NC. The rooms were clean. The furniture was not worn. I love Homewood Suites floorplans. We are able to have dinner that Thursday evening.It was really delicious. We decided to head out to Jacksonville Landing on Saturday. The front desk clerk that was working was great. She provided directions without hesitation. I would recommend this location to any one traveling to the Jacksonville area. This place was wonderful. The staff from the front desk, maids, maintenance crew and cafe attendants were amazing! We were never accosted by any bums and I am happy to say,

Room Tip: One of the few balcony rooms are really nice!
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lavish l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review, July 11, 2013
Thank you for taking the time to review your stay. I am happy that you had a wonderful experience at the Homewood Suites Jacksonville Downtown Southbank. Your words energize us to work harder everyday! Again, thank you for your positive review and hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valdosta, United States
1 review
Reviewed June 20, 2013

Nice hotel but really overpriced. Will look for another hotel next trip to Jacksonville Flordia. Checked in late and wasn't able to look for one that was a better price. Bumbs laying across the street!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review, June 21, 2013
Thank you for your review of the Homewood Suites Jacksonville Downtown Southbank. Your feedback will assist us in addressing these areas. We hope you will consider staying with us if you return to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 16, 2013

I stayed here for three nights while attending job related courses. This hotel went above and beyond to make sure that everything was perfect during my stay. I reserved a studio but was upgraded to a two bedroom. It had a min kitchen, two bathrooms and one even had a whirlpool tub. The beds were amazing as well as my view of the downtown area. It was so nice to be away from home but feel at home. I am truly pleased with my experience at the hotel. You will not go wrong here.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank T.y. H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review, June 21, 2013
Thank you for your candid review of the Homewood Suites Jacksonville Downtown Southbank. I am always happy to hear someone say they felt at home, as that is our goal. We hope you are able to come back soon. Again, thank you for your kind words!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 9, 2013

Upon checking in, I was greeted by a very friendly front desk clerk. She welcomed us to the property with a huge smile smile. Room was fantastic, amazing view of the Downtown skyline along with a view of the Acosta & Main Street Bridges.

Room was very clean, entire staff was very friendly, manager was the best Hilton could ask for. Breakfast also had a very wide variety of pastries, cereals, waffle maker, etc. Parking was also nice as it was in a covered garage.

>> SEE THE VIRTUAL HOTEL TOUR HERE <<

https://www.youtube.com/watch?v=XfxNwiWbBj4

Room Tip: Top floor, away from elevators.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HiltonHotelFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review, June 18, 2013
Thank you so much for your great review! I loved the video and love the picture! We truly enjoyed having you stay with us and hope that you and your family will come visit again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Destin, FL
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 9, 2013

Pros: 1) Pet friendly with $75 per stay fee. 2) Nice big rooms with full many kitchens including dishwasher which was very convenient. 3) Quiet, dark rooms - good for sleeping. 4) Easy parking in garage right beside hotel for extra $9.99/night. 5) Allowed early check in without problem or extra fee - checked in a 2:00 instead of 3:00.
Cons: 1) Room itself was nice but not very clean. Found hairs in bathroom, on bedding and in pillows. Comforter did not look clean as it had hairs and lent all over it. Large (quarter sized) brown smudge of I don't know what was found on door between bedroom and living room. It wiped right off with wet wash cloth, but looked disgusting. Bathroom sink counter also had brown smudge on it. Walls were very beat up with marks and smudges all over several of them. For such a nice room and with the price, I was shocked at how not clean it was. 2) Water pressure of shower was okay but not great. Overall: I stayed at the Omni last year and although the parking is less convenient there it was much nicer and cleaner so I will probably go back there next time.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoEDestin_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review, June 14, 2013
Thank you for your candid feedback regarding your recent stay at the Homewood Suites Jacksonville Downtown Southbank. I truly apologize that your entire experience was not what you would expect from a Hilton brand. I will work with the housekeeping team to ensure cleanliness is our first priority. Again, thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.0 mi away
Hilton Garden Inn Jacksonville Downtown/Southbank
0.3 mi away
Hampton Inn Jacksonville Downtown I-95
0.6 mi away
DoubleTree by Hilton Jacksonville - Riverfront
Show Prices
Show Prices
Show Prices
6.2 mi away
Homewood Suites by Hilton Jacksonville Deerwood Park
0.3 mi away
Lexington Hotel & Conference Center - Jacksonville Riverwalk
1.1 mi away
Omni Jacksonville Hotel
Omni Jacksonville Hotel
#12 of 133 in Jacksonville
1,878 reviews
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Jacksonville Downtown/Southbank? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Jacksonville Downtown/Southbank

Property: Homewood Suites by Hilton Jacksonville Downtown/Southbank
Address: 1201 Kings Ave, Jacksonville, FL 32207-8686
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Downtown/Southbank 3*
Number of rooms: 98
Official Description (provided by the hotel):
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown/Southbank hotel is located in the trendy San Marco/Downtown area of Jacksonville, FL and only 20 minutes from the Jacksonville International Airport. The hotel is adjacent to the Jacksonville Skyway rapid transit system to facilitate your commute. The Homewood Suites by Hilton is the perfect temporary housing venue for either short or extended stays. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Hotwire, TripOnline SA, Travelocity, Orbitz, Priceline, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Homewood Suites by Hilton Jacksonville Downtown/Southbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Jacksonville Downtown/Southbank Hotel Jacksonville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing