We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Deluxe room at Moderate price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
Ranked #54 of 132 Hotels in Jacksonville
Certificate of Excellence
Tallahassee, Florida
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Deluxe room at Moderate price”
Reviewed March 22, 2014 via mobile

Stayed in the double bed suite for one night. Room was very clean and spacious. Everything was in working order and like new condition. The sofa was large enough for someone to sleep on if needed. Only negative was that we could hear another guest's music playing for awhile in the evening. Don't know if the walls are thin or if they just had it turned up loud. The complimentary breakfast had a good variety to choose from (scrambled eggs, slices of ham, biscuits and gravy, pancakes, bagels, toast, cereal, etc. The warm cinnamon rolls were especially good. Only negative was that the OJ was watered down. The hotel is less than a ten minute drive to Jacksonville Beach. There are nice restaurants in that area. There are only a couple of places to eat close to hotel (Hardees, KFC). You will mainly see used car lots and older homes and apartments in the immediate area. Hotel staff was courteous and friendly.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review, April 9, 2014
Dear Outbackers4,

Thank you for taking the time to post a detailed review from your recent stay here at Holiday Inn Express Mayport. We take a lot of pride in what we do and value all feedback. Glad to hear you got to enjoy your stay besides the down fall of the OJ which probably just needed to be changed. Hope to see you back when traveling to the Jacksonville Beach area.

Best Regards,
Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

162 reviews from our community

Traveler rating
    82
    49
    16
    4
    11
See reviews for
69
39
4
26
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Pensacola, FL
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 20, 2014

First I want to point out that the reception folks were very professional and cordial, the accomodations were fine and the breakfast was also fine. The rub is that this large chain would establish a business less than five miles down the road from one of the largest surface ship naval bases on the east coast and a short drive to a large Naval Air Station, yet would not give a military discount. Guess it's ok to chase after the Sailor's dollars, but not to show corporate appreciation.

This will be my last review of a Holiday Inn Express because I won't stay there any longer, there are plenty that do appreciate what the servicemembers have sacrificed for this country.

Room Tip: If you are a veteran or active duty, my tip is find a business that supports us!
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gduncan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review, April 8, 2014
Dear gduncan7,

Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services.

I am truly sorry to hear the troubles you had during your visit. We would like to inform you that many IHG properties are franchised, independently owned and operated. In this case, we determine our own rates and policies in accordance with local demand and business needs. We offer different types of rates ranging from government, corporate to special group discounts, however, these rates are subject to availability. We apologize for any confusion or inconvenience this situation has caused you.

I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weare, New Hampshire
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 18, 2014

This is our second stay at the Holiday Inn Express- our son is stationed at the Naval Base just up the road and we have used this property to attend his ship's homecomings.

The rooms are clean and comfortable, the breakfast is very good.

We have found the staff, especially Amanda and Neil (the manager) to be extremely helpful and accommodating- the Navy is always subject to changing things but the hotel staff have been great in working with us to make our visit as pleasant as possible.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review, March 20, 2014
Dear Dom B,

We want to reach out and let you know how much we appreciate your kind words and positive feedback. The staff here takes a lot of pride in guest satisfaction and strives to make everyone's stay pleasant! Glad to hear we accomplished this your last stay can't wait for your return. I will be sure to pass on the kind words.

Heather Letendre =)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2014

My husband and I stayed at this hotel booked through Hotwire and we were not disappointed. This is the first time I've used Hotwire, so was a little nervous about what I'd get. The professional pictures look EXACTLY like the rooms! Amanda at the front desk was always willing to help and answer any questions we had. The breakfast buffet was ok, but hey it was free! The lady managing the buffet was always sweet and more than willing to help.
Overall, this was a great hotel for the price and they are only 5 min from the beach.

Room Tip: Room 315 was quiet and faces the woods.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JCnTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review, March 20, 2014
Dear JCnTC,

Thank you for taking the time to post a positive review about your recent stay here at our property. We are pleased to hear you enjoyed your stay and I will be sure to let Amanda as well as the breakfast hostess know of your kind words. Can't wait to have you back here in sunny Jacksonville.

Heather Letendre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
228 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed March 3, 2014

This was part of a stay while visiting a local hospital. This is a great, clean and centrally located hotel with friendly and helpful staff. Rooms are clean, and they offer suites for family or longer stays. Would stay here in the future. Pretty good breakfast in the mornings too.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lukay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review, March 6, 2014
Thank you for your comments regarding your visit to our hotel. We are very pleased to know that you found our staff to meet your expecations and hope you will visit us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 20, 2014

I booked a room in this hotel and was upgraded to a suite. It is a great place to stay with people and pets. The suite was large, well-appointed, and clean, with all the amenities. A good location for the beaches (Atlantic, Neptune, Jacksonville) and restaurants. The price was good and the breakfast quite filling. The staff was very helpful and permitted a later than normal checkout to accommodate us. I would definitely stay there again!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review, February 23, 2014
Thank you for your positive feedback! We look forward to your return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brunswick, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 11, 2014

Had super experience. Clean, newly redone rooms, pleasant,helpful staff. Great value with great breakfast! Future stopping point for all trips down.Perfect base for central location between Jax Beaches and excursions across river on ferry to King George Island, Amelia & Fernandina Islands. Another great value!Ride you bike across for 1.00!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nitema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review, February 17, 2014
Thank You for posting a positive review about your stay nitema! We value all feedback and look forward to your return for yet another super experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Jacksonville
0.6 mi away
Best Western Mayport Inn & Suites
1.3 mi away
Days Inn Neptune Jacksonville Beach Mayport Mayo Clinic NE
3.8 mi away
Holiday Inn Express - Jacksonville Beach
Holiday Inn Express - Jacksonvil...
#5 of 9 in Jacksonville Beach
4.5 of 5 bubbles 443 reviews
Show Prices
Show Prices
Show Prices
4.5 mi away
Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area
6.1 mi away
Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
Hampton Inn Jacksonville/Ponte V...
#2 of 9 in Jacksonville Beach
4.5 of 5 bubbles 680 reviews
6.8 mi away
Holiday Inn Express Jacksonville East
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Property: Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
Address: 2040 Mayport Rd, jacksonville, Jacksonville, FL 32233-1924
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#16 Romantic Hotel in Jacksonville
#26 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Holiday Inn Express and Suites in Jacksonville-Atlantic Beach! Minutes from the Mayport Naval Station and a short 20 minutes from the Jacksonville airport, travelers appreciate how convenient we are to Jacksonville, Neptune, Atlantic and Ponte Vedra Beach. Spend the day at Hannah Park or an evening on the Sun Cruz Casino gambling the night away. Relax away the afternoon in our sparkling pool or take the family to Adventure Landing Water Park. Whether you are in Jacksonville for business or leisure, the downtown area is just 20 minutes away and the beaches are only a 5 minute drive. Plan to attend one of our Beach Festivals or The Players Championship at Sawgrass Country Club. Let Holiday Inn Express and Suites in Atlantic Beach be your perfect home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Travelocity, Expedia, Priceline, Hotwire, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing