Everything screams luxury from the moment we entered. The rooms are large, beautiful and comfortable, the linens are soft and beds are comfortable. The breakfast area was lovely, and it was so nice to have breakfast included. It seems like they were a little overwhelmed that day as things ran out quickly (the egg dish) plates and bowls were not replenished and they ran out of coffee. It was ok though because the coffee was vile - bitter and none of us in my party could drink it, even when they brought out a fresh pot. The orange juice was also like orange colored water. Not a huge problem, I would definitely stay there again.
We loved the park and cruise option, the problems here is they didn't tell us of the cost of the shuttle until departure, and the shuttle didn't pick us up from the port when we got back. We stood for over an hour in the cold rain (40 degrees) waiting after we called. I would think Hyatt wouldn't do business with such an unreliable company. But those aren't really Hyatt issues - just a warning if you're doing the park and cruise. Beware of Super shuttle! You may get stranded at the port.
- Official Description (provided by the hotel):
- The Hyatt Place Jacksonville Airport is the newest property in the area. Hyatt Place offers complimentary shuttle service to and from Jacksonville International Airport. 127 well appointed rooms with a 42 inch HD television set, the Hyatt Grand Bed, and 24 hour food service all are yours at the Hyatt Place Jacksonville Airport. ... more less
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- Also Known As:
- Hyatt Place Jacksonville Airport Hotel Jacksonville