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“Nice hotel, hardwood floors, great location”

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Hotel Indigo Jacksonville Deerwood Park
Ranked #1 of 133 Hotels in Jacksonville
Certificate of Excellence
Reviewed October 20, 2011

Great place to stay with a pet. Close to JTB. Honors many reward clubs. Shopping and restaurants nearby.

  • Stayed: July 2011, traveled as a couple
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1  Thank conchead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this reviewResponded November 30, 2011

Thank you for your comments about our property. My staff and I hope you will join us again the next time you are in Jacksonville!

Brett DeLoach
General Manager

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Reviews (545)
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484 - 490 of 545 reviews

Reviewed October 3, 2011

Location: 5
Cleanliness: 5
Bathroom: 4
Amenities: 3
Room Space: 4
Staff: 3
This hotel is a good choice when visiting the city of Jacksonville. Everything is closeby in this city where you need a car anyway to go anywhere. Check in was really easy, information provided when booking was very good. The hotel is located in tapestry park which has a nice set up and is located at a safe location of town, even at night. The town center (for shopping and dinning) and the tinseltown area (for cinema, dinning, drinking) and the avenues mall are all closeby as well as all the southside offices of many different companies. I did miss a minibar in the room but there is a coca cola machine in the hallway and a small kiosk at the reception. No free breakfast unfortunately. Good gym and free internet (wifi room and 2 computers at the reception) Good value for visiting Jacksonville business or pleasure

  • Stayed: September 2011, traveled as a couple
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1  Thank Rogier B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this reviewResponded October 11, 2011

I just wanted to say thank you for your comments about my hotel and Tapestry Park. We hope to see you again on your next visit to Jacksonville.

Sincerely,

Brett DeLoach

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Reviewed September 25, 2011

We recently chose the Indigo for a recent family visit to the Jacksonville area, based mostly on TripAdvisor reviews -- glad we did! The rooms were great and the propert was new and clean. What really set this hotel apart was the service -- EVERYONE was smiling, cheerful and super helpful. A shout out to Anthony Michael Hall lookalike, Kevin, who had the patience of Job during breakfast with two families, one set of grandparents and four kids all in one party --he was great and helped entertain the kids!

  • Stayed: September 2011
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Thank Leavingonajetplane21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this reviewResponded September 28, 2011

I just wanted to say "Thank You" for your comments about the hotel and especially recognizing Kevin! My team works hard in providing outstanding service and I was glad to hear how happy you were with the service Kevin provided. I will be sure to pass along your comments to him.

Sincerely,
Brett DeLoach

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Reviewed September 4, 2011

We live in Jacksonville and just wanted a one night get away. This hotel has a spa/beach atmosphere, casual, bright, yet serene. Very relaxing. Right on a lake with a boardwalk trail around it, and in the heart of quaint Tapestry Park. It's adjacent to Tinsletown and just a few miles from the Town Center. Service and the food in the hotel was great. Large, very comfortable rooms. Highly recommend this hotel if you are visiting Jax, have friends in town or just want a quick getaway.

  • Stayed: August 2011
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Thank JimandMarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNathan, Sales Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this reviewResponded October 13, 2011

I am so happy that you had a great expierence here at Hotel Indigo. We strive everyday to provide the best product and service to each and everyone of our guests. We look forward to having you back!

-Lauren Gunter
Sales Manager

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Reviewed August 15, 2011

For a family fuction, I had to secure 4 separate room resv. for out-of-towners. While I shopped around for price and condition of hotels in the area, I stumbled upon a new hotel - Hotel Indigo. I didn't want an old hotel and was turned off by the chain hotels in the area. They were worn and shabby, and since I was the responsible party for the resv., I needed to make sure everyone would be happy.
The Indigo is located on Southside and Gate Pkwy behind a corporate park area, but within very close vacinity to St. Johns Town Center. The Hotel is only about 2 years old and in great condition. Some rooms overlook a lake, and these were the ones I reserved, Each comes equipped with a Keurig and a mini frig. The rooms are comfortable and clean and the bathrooms are spacious - a modern-ish glass enclosed shower and the usual accompaniments.
Breakfast is not included in the room-rate unless you want a pkg. The breakfast was surprisingly good, altho limited. The bar/food service is standard. Down the street are 3 small restaurants, including a Jimmy Johns for sandwiches, but the Town Center is full of stores and restaurants from a Panera to a Capital Grill.
I cannot say enough about the staff - they were super accomodating considering the # of changes I needed to make. Jennifer worked with me since everyone of the guests was arriving at different dates over the 5 day event. I was sure something would go wrong, but it never did!
In short - the location is great if you need to be there. The staff was professional. The rooms were clean and well stocked. The entire experience was superior. I did not expect much from a hotel that is part of the Holiday Inn/Intercontinental Chain, but I was very impressed. That doesn't happen often!

  • Stayed: June 2011, traveled with family
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1  Thank Mary Ellen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNathan, Sales Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this reviewResponded October 13, 2011

Thank you so much for your review! We are happy that you and your family had a wonderful expierence and look forward to having you back again.

-Lauren Gunter
Sales Manager

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Reviewed August 6, 2011

This hotel is the ultimate. I had surgery in Jacksonville and chose this hotel because of the wood floors to make my recovery feel sterile. What a wonderful location and the room and the hotel lived up to all of my expectations. Although I was not able to get out much, my caretaker was able to stop in at a couple of the restaurants located within this two-block town center. All new and a great location for a hotel. Hotel Indigo's are amazing. The desk service was extremely cordial, too. I love this hotel and would highly recommend it to others. You will not be disappointed!

Room Tip: Hotel is only 1-2 miles from the St. John's Mall -- Cheesecake Factory, etc.
  • Stayed: August 2011, traveled solo
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Thank FlaglerPalms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

Friendly staff an folks at the bar at all hours. Close to to some of the best restaurants and shopping Jax has to offer.

  • Stayed: July 2011
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Thank Wolfiesaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Jacksonville Deerwood Park

Address: 9840 Tapestry Park Cir, Jacksonville, FL 32246-9226
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#22 Business Hotel in Jacksonville
Price Range: $116 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Jacksonville Deerwood Park 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Hotel Indigo is a boutique hotel that delivers an engaging and sensible boutique experience without sacrificing service or style. Hotel Indigo provides guests with the best of both worlds – the refreshing design and intimate service synonymous with a boutique, along with the consistency and reliability of the world’s largest hotel company – offered at an affordable price. ... more   less 
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Also Known As:
Hotel Indigo Jacksonville

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