We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay!! Now love Hilton Garden Inn's!” 5 of 5 stars
Review of Hilton Garden Inn Jacksonville JTB / Deerwood Park

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Garden Inn Jacksonville JTB / Deerwood Park
Ranked #16 of 132 Hotels in Jacksonville
Certificate of Excellence
Austin, Texas
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great stay!! Now love Hilton Garden Inn's!”
5 of 5 stars Reviewed March 5, 2013

I stayed at this Hilton Garden Inn back in February 2013 for a whole week of a business trip. I always stay at Hiltons but usually never give the Hilton Garden Inn's a chance. I was definitely impressed overall with the HGI and may have to consider staying at them more often.

I was greeted on a late Sunday night/Monday early morning with a very friendly front desk agent who gave me a good feel for the area with where to visit, etc.

The room that I stayed in was very clean and spacious and I couldn't have asked for anything better. I also really enjoyed how this hotel shares a parking lot with a local restaurant/brewhouse. They had really good food there for pretty good prices as well! I also noticed a ton of other different places to eat within a mile or two so you seriously couldn't ask for a better location.

The location was a little bit off of the highway/airport but not too bad of a drive so I didn't mind it especially not being from the area and seeing new landscape.

If I am ever in the Jacksonville area again I will definitely be returning to this hotel and will be looking to stay at more Hilton Garden Inn's when I get the chance.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

427 reviews from our community

Traveler rating
    217
    122
    55
    27
    6
See reviews for
101
99
35
160
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
London, Canada
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 1, 2013

Stay was prebooked via internet as a HHonors member. Well that got me a room two doors down from the elevator, which because of guests coming and going until at least 1 a.m. and as they just carried on like it was 9 p.m. lost sleep. Then the room next door became occupied around 1 a.m. they decided to have an argument. Next at 6 a.m. the other room guest decided to play adult games. The room itself was fine. The check in person so so, the night clerk and morning clerk friendly. Generally the hotel is well kept, easy on and off I-95 as I was heading south worked out just fine in that regard. No breakfast unless you can afford $12.95 each person.

Room Tip: Away from the elevator
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank NelsonKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 27, 2013

Smaller hotel but clean and quiet. Bed was comfortable. Bathroom was updated. Room had fridge and microwave. Front desk staff very friendly and professional both at check-in and check-out. No bar but there is a restaurant with bar just across the parking lot, and a little store in the hotel that sells beer and wine 24 hours a day. Breakfast buffet was excellent - plenty of hot foods and fresh cut fruit and berries, as well as the usual cereal, yogurt, muffins, etc. No complaints at all, I would stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KayBeeAusTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 25, 2013

We were visiting Jacksonville so that my wife and I could run in the "26.2 with Donna" marathon and half-marathon {all the proceeds go to breast cancer research, by the way...}. The race start was delayed 30 minutes, which meant that we did not get back to the hotel until right before checkout. The front desk staff was very accommodating and let us extend our check-out long enough to get cleaned up and changed.
It is this type of customer friendly service that keeps me coming back to Hilton properties in general and HGI in particular.
You can bet that if we are visiting the area again, we will *definitely* stay at this property.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, New Jersey
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed February 23, 2013 via mobile

I had stayed at this hotel many years ago and it seems to have been on a continuous decline. This last stay had me completely grossed out. The room smelled, carpet was filthy (I actually stepped on a piece of glass), the toilet stopped flushing, furniture was stained and worn, beds seemed old and were extremely squeaky just when rolling over, and I could probably go on and on. Do yourself a favor and spend a few extra dollars to stay elsewhere. You won't regret it.

  • Stayed February 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Rstoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendersonville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 30, 2013

This was our first stay at a Hilton Garden Inn property and we will now seek these out whenever we travel. Although they were extremely busy, our check-in went smoothly (one negative is they only have one luggage cart for the entire hotel and we noticed there was a wait for that). Only spent one night, but it was quiet and the bed was very comfortable. Tasteful decor, good-quality linens & towels, big flat-screen TV, free WIFI. Very extensive breakfast buffet, including eggs cooked to order. A bit pricey at $12.95, but our room rate included breakfast, so you may want to check that out. Very convenient location, close to St. Johns Town Center with lots of dining choices, plus there is a restaurant just steps away from the parking lot that looked very nice. We're long-time Marriott customers, but HGI has won us over -- highly recommended.

Room Tip: Our room was located in a wing that had no rooms across the hall, so if you're seeking quiet, yo...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 29, 2013

I have stayed here in the past for business, but this time I had a group going to Jacksonville for the Gator Bowl. The staff couldn't have been more accommodating, and friendly! The location was great, and it did not hurt that there were many restaurants within walking distance. Overall we spent 5 days there, and I would go back anytime!

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NeilSFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.4 mi away
Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
0.3 mi away
Hotel Indigo Jacksonville Deerwood Park
0.3 mi away
Aloft Jacksonville Tapestry Park
Aloft Jacksonville Tapestry Park
#8 of 132 in Jacksonville
4.0 of 5 stars 415 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
0.8 mi away
Homewood Suites by Hilton Jacksonville Deerwood Park
2.9 mi away
Hampton Inn Jacksonville South/I-95 at JTB
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Jacksonville JTB / Deerwood Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Property: Hilton Garden Inn Jacksonville JTB / Deerwood Park
Address: 9745 Gate Pkwy N, Jacksonville, FL 32246
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Official Description (provided by the hotel):
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Booking.com, Hotwire, Travelocity, Expedia, Hotels.com, Priceline and Odigeo so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing