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“friendly staff doesn't compensate for everything else”

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Red Roof Inn Jacksonville - Orange Park
Ranked #99 of 133 Hotels in Jacksonville
Atlanta, Georgia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“friendly staff doesn't compensate for everything else”
Reviewed October 21, 2013

The afternoon/evening staff was friendly, but this place was unacceptable. Besides not serving any breakfast, the safe in the room was broken, and one of the two mornings I was there, there was absolutely no hot water whatsoever. The door handle to the room was also loose (although not broken), and the door jiggled back and forth even when it was closed, letting in noise, light, and air -- I had to prop a chair against it a night to keep it completely closed.

The worst part about the room, however, was the bugs. There were bugs in the bathroom on the floor and in the tub. There were also numerous bugs crawling around the sink. I even saw a bug one of the beds. It was absolutely disgusting. I'll never stay at a Red Roof Inn again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
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    46
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Saint Cloud, Florida
Level 4 Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 25, 2013

Always clean and quiet. I had not stayed here in a few months . I found out Mr. Fazli has left. I wish him well. He was a very nice and helpful man. A loss for Red Roof. Also it is under new management. Room and service was fine. Have yet to have any problems here.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
Reviewed September 23, 2013

My husband and I was passing through from Virginia on are way to Orlando and was tired so we stop at this Red Roof Inn. Upon our arrival Anna the front desk clerk greeted us with a smile checked us in rapidly, and was very helpful with providing us information on the surrounding areas with the best food. The house keeper which I believe named was Tammy was also very helpful with providing me with how to operate the TV. The room are very clean and comfortable. Thanks Anna and Tammy for making my husband and I feel welcome. We definitely will stay at this Red Roof Inn again! :)

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 14, 2013

Was able to book a room about 20 minutes before arrival when it became apparent I would need a hotel room. Hotel staff did a wonderful job accommodating my special requests at no extra charge.

Rooms were clean and quite well provisioned. Staff was helpful and courteous on both check in and check out. Would definitely turn here first if looking to stay in the area again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rlearn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 7, 2013

We booked a room at this Red Roof through their website. We are Red Card members and have used quite a few Red Roofs. They have been renovating their hotels and have found them to be clean and comfortable. We expected the same from this one in Jacksonville. It was dirty and the carpet was filthy and not renovated. The next morning my pajamas smelled like smoke from the mattress and I had a horrible headache from sleeping on the smoky mattress. We could not wait to leave the place. When I replied to a survey from Red Roof, I was offered a discount if I would return to this hotel. Never! not at any discount. It needs to be cleaned and have new bedding installed.

Room Tip: I do not think they have a good room.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2013 via mobile

My boyfriend and I stayed here for a very short weekend. It was last minute and we probably won't be staying here again. The rooms were okay, nothing fancy. We had to change our room twice because the first room didn't have a mini fridge so we upgraded, then that rooms air conditioner didn't work and made an awful noise. So we finally settled in the third room. I believe all the rooms still had a scent of cigarettes. Once we were settled, it was fine. An average room at an average place. No roaches!:) No elevator:( oh and they are very strict at check out times. Call us picky but hey we want to be comfortable and smell nice, not our clothes end up smelling like cigarettes!
Last minute cheap short stay.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 4, 2013 via mobile

Traveling with pets is difficult at best. Red Roof Inns are better than most places that allow pets and don't charge for them. Rooms are nice, fairly clean. Locations of hotels are not always great. This one was okay, location well not the best part of town but okay. Room was as advertised and reasonable price. Will use again and recommend. One item of notice the toilet in 3 Red Roof Inns now have not functioned properly, should be checked. Staff was good, friendly and helpful.

Stayed August 2013
Helpful?
Thank Chief00001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Jacksonville - Orange Park

Property: Red Roof Inn Jacksonville - Orange Park
Address: 6099 Youngerman Circle, Jacksonville, FL 32244-6606
Location: United States > Florida > Jacksonville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #99 of 133 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Jacksonville - Orange Park 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville

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