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“Average rooms, had fleas”

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Red Roof Inn Jacksonville - Orange Park
Ranked #98 of 132 Hotels in Jacksonville
1 review
“Average rooms, had fleas”
3 of 5 bubbles Reviewed July 9, 2012

I was traveling with two dogs for only a day to visit family, but when I got back home, I noticed fleas on one of my dogs, then checked the other. They were on her, too. Now I have to completely wash everything in my house, because the hotel owners were too lazy to properly wash their rooms.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dogowner28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0076, General Manager at Red Roof Inn Jacksonville - Orange Park, responded to this review, August 30, 2012
Thank you for taking the time to tell us about your experience during your stay with us. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Mery Lugo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    72
    30
    25
    22
    44
See reviews for
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51
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Saint Cloud, Florida
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 5, 2012

I've been stating here for years and have never had a complaint. Fazli and company will do their best to make your stay great. You can walk to Restaurants and shopping. Buffalo's, Chinese Buffet,Olive Garden and Publix just to name a few.

Room Tip: If your staying for a few nights the Business king is worth the extra . Refrig and micro plus more r...
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0076, General Manager at Red Roof Inn Jacksonville - Orange Park, responded to this review, August 30, 2012
I appreciate your comments regarding your recent stay at the Jacksonville –Orange Park Red Roof Inn. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Sincerely,
Mery Lugo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 28, 2012

If you want great service and courteous staff, just ask for Fazli and gang they take great care of you. I stayed at at lot of Red Roof Inn's, but this is by far the best and in the right area "except during the rush hour" . . .

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0076, General Manager at Red Roof Inn Jacksonville - Orange Park, responded to this review, August 30, 2012
Thank you for your review. I will make sure to share your comments with the rest of our team and with Fazli. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Sincerely,
Mery Lugo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
3 reviews
5 of 5 bubbles Reviewed June 20, 2012 via mobile

Thanks to tripasviser we found this place! Pity thay we did not know that there's coupon at the gas station and we booked from tripadviser app (which is hotel.com), so we paid more, well it's still a good stay though

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JOYoshiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0076, General Manager at Red Roof Inn Jacksonville - Orange Park, responded to this review, August 30, 2012
I appreciate your comments regarding your recent stay with us. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Sincerely,
Mery Lugo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Park, Florida USA
1 review
5 of 5 bubbles Reviewed June 18, 2012

Red Roof Inn in Orange Park, FL is clean, quiet and very well kept.
Fazli and the staff are courteous and very helpful.
I've stayed there for weeks, and it is the area's best.

Room Tip: The Staff will help you pick the best.
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAUL H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0076, General Manager at Red Roof Inn Jacksonville - Orange Park, responded to this review, August 30, 2012
I appreciate your comments regarding your recent stay at the Jacksonville –Orange Park Red Roof Inn. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Sincerely,
Mery Lugo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, Florida
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed May 27, 2012

Wow, modern, clean and affordable. That's how it's done.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BXDIVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0076, General Manager at Red Roof Inn Jacksonville - Orange Park, responded to this review, August 30, 2012
Thank you for your review. I appreciate your comments regarding your recent stay at the Jacksonville –Orange Park Red Roof Inn.
I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Sincerely,
Mery Lugo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Park, Florida
1 review
5 of 5 bubbles Reviewed May 24, 2012

I've stayed at many Red Roof Inns around the US. Currently in the Red Roof Inn, Orange Park, Florida. This Red Roof Inn, is excellent for comfort and value. The front desk is excellent, the entire staff is here for your comfort. The rooms are clean, the beds are very good The location is very good, many place very close by for what ever strikes your fancy for food. Orange park Mall is 5 minute away, and it is a large one. Just check TripAdvisor for other hotel/motel around this area and you will not see a rating as good as this Red Roof Inn. I was here for business, after a busy day I had a comfortable bed for a good nights sleep...

Room Tip: There are two roads on both side's of Red Roof Inn, one is a local street and the other is Inter...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0076, General Manager at Red Roof Inn Jacksonville - Orange Park, responded to this review, May 25, 2012
Dear Valued Guest,

I appreciate your comments regarding your recent stay at the Jacksonville - Orange Park Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.

Sincerely,

Mery Lugo
General Manager
Jacksonville - Orange Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Jacksonville - Orange Park

Property: Red Roof Inn Jacksonville - Orange Park
Address: 6099 Youngerman Circle, Jacksonville, FL 32244-6606
Location: United States > Florida > Jacksonville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #98 of 132 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Jacksonville - Orange Park 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville

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