Firstly we stayed at this Marriott multiple times in the past and never had an issue. We choose this location, in the past, because it is near the interstate and our favorite restaurant. The location is very convenient but that is where the compliments end. When we got to our room, we attempted to turn on the lights but they did not work. Our next impression was that the room itself was dated and needed a renovation. The shower in the bathroom had mold in it, and was cracking. When we tried to obtain pillows for the sofa bed, at the front desk, we were told that they had no more pillows. So there were not enough pillows for the five of us. The beds themselves were very uncomfortable and the sofa bed had a large stain on it. As the sun rose the glare came straight into our room because there were no shades for the window. As we travel very often through Jacksonville we will make sure that this hotel is no longer on our route.
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- Also Known As:
- Springhill Suites Jacksonville / Deerwood Hotel Jacksonville