Having to visit Jacksonville very often, I choose this hotel exclusively for my business visits.
I usually interact with the evening staff for check-in, and find them to be warm, professional, efficient and welcoming. The Front Office Manager, Bridgette, has a gift for hospitality and customer service. Recently, a stay lasted longer than anticipated, and I arrived unannounced, sans-reservation in a thunderstorm, looking like a drowned rat, and asked if they could possibly accommodate me for the night- and Bridgette and her staff were instantly in "turbo-hospitality mode." I was checked in and safely tucked into a room with bags in less than 10 minutes. It was a wonderful experience after a long and frustrating day!
The facility is updated, sparkling clean, has spacious suites (sleeping area is a separate room from the mini-kitchen/working/living room) with ample workspace, and free breakfast- which the morning staff is happy to make "to go" if you are in a hurry. Once you arrive and settle in, there are a dozen eateries within walking distance, a multiplex theater if you need an escape, and a fabulous outdoor mall 10 minutes away by car.
If you need to visit for ANY reason, this would be my first choice!
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- Also Known As:
- Springhill Suites Jacksonville / Deerwood Hotel Jacksonville