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“Average Overall”

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Baymont Inn & Suites Jacksonville
Ranked #32 of 134 Hotels in Jacksonville
Reviewed April 28, 2014

Overall my stay at the hotel was pleasant; I was dissatisfied with the lack of variety for the complimentary breakfast and no one informed me that the hotel was under construction when I made a reservation.

  • Stayed: April 2014, traveled with friends
    • Value
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Review collected in partnership with Baymont Inn & Suites
Thank Kanisha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontJacksonville, General Manager at Baymont Inn & Suites Jacksonville, responded to this reviewResponded May 6, 2014

Dear Kanisha T,

We sincerely appreciate you taking time from your busy day to review the Baymont Inn & Suites of Jacksonville, FL.

We are happy to hear that your stay was pleasant, as that is our first priority. Although we were not able to WOW you (this time), we hear your issues and will address them through the proper channels so that we can continue to work for that WOW factor!

Although our breakfast bar offers many, many items such as biscuits and gravy, yogurt, fruits, juices, hot and cold cereals, a wide variety of bread products and freshly made waffles, we would like to hear what our guests are looking for at breakfast time. Please feel free to email me at the address below, or call the hotel directly and tell me what you think we could add to make our great breakfast bar even greater!

Regarding the 'construction' you mentioned, I am not sure of what you speak, but we are constantly working to update and renovate our already beautiful hotel on a daily basis. We will occasionally have the unforeseen water leak or similar issue arise, but they are dealt with immediately. This must be the case when you visited with us recently, as we were refreshing our pool at the time you were with us and had no interior construction going on.

We hope that you will continue to use Baymont Inns & Suites or other Wyndham Hotels for your accommodation pleasure. If you return to our area, we would welcome the opportunity to accommodate you again to show you our continuing progress!

Sincerely,
Peggy O'Neill
General Manager

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767 - 773 of 1,031 reviews

Reviewed April 22, 2014

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank Rod947 H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontJacksonville, General Manager at Baymont Inn & Suites Jacksonville, responded to this reviewResponded May 6, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 21, 2014

  • Stayed: April 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Margaret R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontJacksonville, General Manager at Baymont Inn & Suites Jacksonville, responded to this reviewResponded May 6, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 18, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Shadow14
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 18, 2014

  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with Baymont Inn & Suites
Thank Michael R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontJacksonville, General Manager at Baymont Inn & Suites Jacksonville, responded to this reviewResponded May 6, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 18, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Whitmore P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontJacksonville, General Manager at Baymont Inn & Suites Jacksonville, responded to this reviewResponded April 27, 2014

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Reviewed April 15, 2014

I have been staying at this hotel for two weeks and just wanted to say what a great experience I have had. The room was comfortable,clean and the breakfast was great and the staff at the hotel was more than kind and helpful. Charlene at the front desk goes out of her way to make sure every guest is happy. I definitely recommend this hotel anyone staying in Jacksonville Florida

  • Stayed: April 2014
    • Value
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Thank Phletch03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontJacksonville, General Manager at Baymont Inn & Suites Jacksonville, responded to this reviewResponded April 27, 2014

Dear Fletch03,

Thank you so much for reviewing the Baymont Inn & Suites regarding your two week stay with us. It is always such a pleasure to read from guests like yourself how our staff and management are doing and how our guests feel when staying with us for more than a day ~ it is great to know that we are consistent in our customer service and care over a period of time. A special thank-you for mentioning our team member Charlene ~ she very much enjoys her daily interaction with our guests and she will be very pleased to know that she made such a great impression!

We know you have many choices when staying in Jacksonville, FL, and we hope to have the opportunity to accommodate you again in the future!

Sincerely,
Peggy O'Neill
General Manager

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Additional Information about Baymont Inn & Suites Jacksonville

Address: 7030 Bonneval Rd, Jacksonville, FL 32216-6014
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Jacksonville
#43 Business Hotel in Jacksonville
Price Range: $88 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Jacksonville 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Jameson Hotel Jacksonville
Jameson Inn Jacksonville
Jacksonville Jameson Inn

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