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Baymont Inn & Suites Jacksonville
Ranked #36 of 132 Hotels in Jacksonville
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868 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
El Paso, Texas
1 review
1 of 5 bubbles Reviewed July 15, 2013

I would never recommend this hotel. Veronica greeted me at the door telling me I'd have to wait 30 minutes to check in because she was setting up for breakfast. Then she said she'd canceled my reservation, and the "guests checked in" were here priority. The room is small. The carpet is nasty. There are burn marks on the sink. Worst hotel I've stayed at in years! Called and complained, they said they should get back to my by Thursday (today is Monday!). Room service is loud in the halls too.

Room Tip: Don't choose this hotel.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank phillips_charity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontJacksonville, General Manager at Baymont Inn & Suites Jacksonville, responded to this review, July 16, 2013
Dear Phillips_Charity:

I appreciate your feedback regarding your experience at Baymont Inn and Suites/Jacksonville, FL. I apologize for the inconvenience with your reservation and your concerns with the Staff. I have addressed these issues. Thank you for taking the time to speak with me Monday morning when I received your message. I really appreciated you giving me feedback and how we can improve at the hotel. As we discussed, the hotel is excited about improvements such as new guest room carpet coming in the next few weeks. We strive to have a great experience for our guests and we hope you will give us a second chance in the future. Please contact me directly at the number I provided, if ever you are in Florida again. I will do my best to personally ensure you enjoy your stay with us.


Peggy O'Neill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Jacksonville

Property: Baymont Inn & Suites Jacksonville
Address: 7030 Bonneval Rd, Jacksonville, FL 32216-6014
Phone Number:
Location: United States > Florida > Jacksonville
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Jacksonville
#43 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Jacksonville 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Jameson Hotel Jacksonville
Jameson Inn Jacksonville
Jacksonville Jameson Inn

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