My mother had a kidney transplant at the mayo. She and my father and various family members stayed at the inn for a month. One room had a broken bed - it took them 3 days to move my parents. I was with them for 5 days - the bathrooms were not clean in spite of daily house-keeping visits. Today I went to the front desk and let them know. After housekeeping left - the floors were still filthy and the beginning mold still on the tub. I went down to the front desk again and told them it was unacceptable. Instead of sending up a manager - they sent the same woman who hadn't cleaned it in the first place. I had to show her how to do her job. I've traveled a lot and stayed in many hotels. I can tell you that if not for its proximity to the Mayo Clinic, this hotel would/should have NO business. And, while the rates are slightly under market - they are not that inexpensive. We will be lodging official complaints with Marriott and with the Mayo Clinic.
- Official Description (provided by the hotel):
- With a compassionate and obliging staff, smartly appointed suites and special discounts for extended stays, the Inn at Mayo Clinic Jacksonville Florida provides a soothing environment. Connected to the Mayo Clinic by an enclosed, climate-controlled walkway, this smoke-free hotel offers spacious studio, 1- and 2-bedroom suites that surround you with the comforts of home. You'll find a full kitchen, a relaxing living area and sleeping areas. Complimentary services abound, like grocery pickup and delivery, daily housekeeping, deluxe continental breakfast and on-campus shuttle. Close to Jacksonville beaches and major attractions, this unique Jacksonville, Florida hotel offers an onsite fitness center for your enjoyment. Free High Speed Wireless Internet is also available in all guest rooms. For those guests with special needs, rooms with walk in or roll in showers can also be requested. ... more less
- Reservation Options:
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- Also Known As:
- The Inn At Mayo Clinic Hotel Jacksonville
- Residence Inn Jacksonville
- Mayo Clinic Inn
- Hotel At Mayo Clinic