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Jacksonville Plaza Hotel & Suites
Ranked #53 of 132 Hotels in Jacksonville
Savannah, GA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“One of the BEST”
5 of 5 bubbles Reviewed January 31, 2011

We have stayed at this inn 3 times and each time we have been very pleased with all.
They offer free airport shuttle and are very prompt.
They also allow you to park your car for free in their lot while you are gone.
The rooms are cleam, quiet, plenty of hot water, the front desk is very polite.
Breakfast was free and a very nice selection.
Very reasonable rates. It just don't get any better.
We will be staying there more in the years to come.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DocDon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpleah, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, February 16, 2011
Thank you for your wonderful comments. We are glad that you had a very satisfactory stay with us. We hope to have you back soon!
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583 reviews from our community

Traveler rating
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    122
    44
    28
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
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English first
Tifton
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed January 1, 2011

The room was small but acceptably clean, quite, affordable and fresh smelling. Close to new shopping center and restaurants. All the amenities of a large hotel chain but only half the price. I will definitely stay here again when in Jacksonville.

  • Stayed December 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank herrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed November 19, 2010

We had a short stopover between a cruise and our trip home. My parents were complaining that small bugs were biting my father and crawling all over them. I had no problems and went to bed. When we woke up, these little bugs (which looked like fleas, but scurried like ants) were all over our food. They were in the microwave and crawling all over the counters. My mother took a box of donuts to the front desk to show them to the manager. We are not sure what they plan to do about the problem.

We aren't "prima donna" travelers at all, and usually stay at low cost hotels, but these little bug were a first. It was a tad bit unsettling even for people like us who have a pretty high tolerance for various accommodation amenities. We really hope that they do not get into our luggage and go home with us.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank chapelhill2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpleah, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 21, 2010
Our hotel has a regular pest control regime with a reputable exterminating company. Seeing insects in our rooms is a rare occurrence because of their treatments. Sugar ants, which are common to Florida and other parts of the country, are attracted to improperly sealed and stored food items. This seems to be the reason for their appearance in the guest's room. If the food had been properly kept, ants would not have had a reason to come inside the hotel. The room in question took housekeeping twice as long as usual to clean because of the mess left behind. When a hotel room is treated like a dumpster, it attracts dumpster pests.
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St. Augustine
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 2, 2010

Had a 6:30am flight and did not want to wake up at 3 am to drive to Jax. Booked the Plaza overnite based on Tripadvisor and cost. Hotel and rooms were clean. Room was small as others have noted, but who cares? The bed was comfortable and that is what we needed. Free shuttle to the airport and free parking in their lot is a huge plus. Saved at least $25 on parking fees alone. I think they have a minimal continental breakfast but we were too early. Had coffee available at 5:30 though. Staff people were polite. Price was great. Would stay again for sure.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alohaana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpleah, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 3, 2010
We appreciate your time writing a review. We are glad to hear that you had a great stay with us. We look forward to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Friendswood, TX
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed October 30, 2010

We were traveling to Jacksonville to get medical treatment at the Mayo Clinic. Staying the first night near the airport and using the shuttle saved one day of car rental. We arrived close to midnight. Our appointment at Mayo was for 7:30 the next morning. The night clerk was very helpful in providing driving directions to Mayo and arranging to have the shuttle back to JAX at 6AM to pickup the rental car. The hotel had nicks and wear but it was clean. The room was clean but spartan as it had little room, minimum lighting basic bed mattress. It had just enough amenities to pass for a 3 star hotel but even they were crammed into the room. If you aren't going to spend much time in the room or hotel but need an inexpensive place to sleep, this might be worth considering.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ascentor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpleah, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review, November 3, 2010
We appreciate guests taking time to write reviews. We are proud to offer in each of our guest rooms a refrigerator, microwave, coffee maker and hairdryer. We also serve continental breakfast from 6am to 9am, and a 24 hour airport shuttle is available to those who need it. All of these amenities are offered at affordable prices below competing 2 star hotels which offer fewer amenities. On this site we currently have an average of 4 out of 5 stars from guest reviews. We continually strive to make our services better for category and cost of our Hotel.
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Pittsburgh, Pennsylvania
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 11, 2010

This was a great, economic place to stay for one night. We arrived a day early for a cruise out of Jacksonville. Staff was friendly and breakfast was nice too. Would stay again!

Stayed August 2010, traveled with family
Helpful?
1 Thank Mandynnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 5, 2010

Nice hotel has seen it day. The desk attendant was very professional. The room were nice and clean,but age a bit. The mirror wall had a red zone feel to them. The breakfest wasn't bad. I loved the smoke free concept. That was a big win for me. Wireless internet was great too.

Down side- Old building. Minor property damages. Small rooms. Noisey at night.Walls are not sound proof.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jomoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jacksonville Plaza Hotel & Suites

Property: Jacksonville Plaza Hotel & Suites
Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites

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